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Birdie on Woodland Greens

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 63 Google reviews · How we rank ›

4.8(63) 73 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Birdie on Woodland Greens
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
63

The honest read

Most residents enjoy the property's amenities and consistently praise the leasing and maintenance teams, especially staff members like Nabelys, Jay, and Amanda. However, two long-term residents reported serious issues: package theft, dirty hallways, lack of security enforcement, slow security deposit processing, and management failing to follow Texas law on deposit deductions. Rule enforcement remains uneven, with noise and pet waste complaints going unaddressed.

Praised for
  • Staff warmth and responsiveness
  • Clean property and attractive amenities
  • Maintenance responds quickly
  • Leasing office professionalism
Watch-outs
  • Package theft and poor security
  • Unprofessional management conduct
  • Common area maintenance neglected
  • Inconsistent rule enforcement
  • Slow security deposit returns and documentation issues
responsive-managementfriendly-staffgreat-amenitiespackage-theftslow-maintenanceclean-common-areas
Best for: Residents seeking luxury amenities and staff-driven service in Northwest Austin.
Think twice if: Package theft has occurred; common areas need consistent upkeep; security deposit and lease rule enforcement issues reported by exiting residents.

What this place gets right

  • Staff known by name for going the extra mile
  • Resort amenities including dog park and splash pad
  • Quick maintenance response
  • Convenient Northwest Austin location

Worth knowing

  • Leasing staff Nabelys, Amanda, and Jay named across multiple reviews for exceeding expectations
  • Security deposit took 62 days to return; itemized deductions not provided within 30 days as required by Texas law
  • Maintenance workers lack visible identification
  • Dog park and dog splash pad amenities offered
  • Non-smoking policy exists but enforcement questioned by reviewers

Reviews by category

Luxury Apartments
Beautiful property with resort-style amenities praised, but maintenance and cleanliness of common areas inconsistent.
Pet-Friendly Apartments
Dog park and splash pad available; pet waste complaints in hallways and stairwells noted by one resident.

How it stacks up

  • Rated 4.8 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

How we scored this

How We Score
Star rating 71
Review volume 78
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
60
4
0
3
0
2
0
1
3

Quick answers

What is the price range for 1-bedroom apartments?
Their website lists 1-bedrooms starting at $1,025.
Does Birdie have pet amenities?
Yes. The property includes a dog park and dog splash pad, and welcomes pets. One resident noted pet waste left in common areas; enforcement of pet policies varies.
How quickly does maintenance respond to requests?
Multiple residents report quick response times, with one mentioning a filter replacement handled smoothly by maintenance staff member Jay.

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Residents consistently praise the brand-new design, spotless common areas, and quick maintenance response times. Miguel, Justin, Dallas, and the newer management under Cole earn specific recognition for professionalism and courtesy. Early pest issues have been resolved, though some reviewers flagged previous management unresponsiveness. The location near HEB and close to The Domain draws repeat praise. High ceilings, dual pools, dog parks, and ample parking stand out as working extras that matter to everyday living.

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Windy Ridge
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Windy Ridge

3.7(72)✓ Google-verified

Tenants report Jonathan, the head maintenance tech, earns consistent praise for quick, thorough work and genuine care. Some office staff earn similar marks for professionalism. However, noise complaints dominate: poor insulation means every footstep, furniture move, and neighbor disturbance travels; one long-term resident reports 400+ days of sleep disruption, retaliation after complaining, and managed-anxiety medication for both resident and pet. Roach problems are widespread and repeated. Management refuses to mediate neighbor disputes, leaving tenants to approach troublemakers directly. The complex gate, advertised as secured, has barely functioned in years. Rents have climbed significantly ($400 rise over five years noted), while core maintenance like gym equipment and pool upkeep lag behind. Security deposit refunds stall for months; flooding damage gets patched poorly rather than properly repaired. Parking cars get scratched regularly; unsupervised youth roam and vandalize. Management staff turnover is constant (nine managers in eight years for one tenant), communication between office and maintenance breaks down, and inspections appear performative rather than corrective. When tenants escalate complaints, retaliation warnings follow rather than solutions. Pet-friendly policies exist, but the overall environment delivers stress rather than quiet, safe, or well-maintained living.

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Bridge at Volente Apartments
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Most residents report a quiet, stable living environment with responsive maintenance and warm management. Staff including Kaitlyn, Jose, Jorgito, Lázaro, and Jose Mudalel drew specific praise. One long-term tenant flagged gym equipment as neglected for seven years, a notable gap given the fitness center is a listed amenity.

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Last updated 2026-07-17