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Bridge at The Kenzie

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 176 Google reviews · How we rank ›

3.9(176) 71 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Bridge at The Kenzie
Service
Affordable & Section 8 Housing
Reviews
176

The honest read

A 3.9-star affordable complex in North Burnet-Gateway near The Domain that has improved markedly since new management took over in early 2025. Residents consistently praise LaBria, Sabrina, and Kade by name for fast responses to requests, transparent communication, and community events that build goodwill. Maintenance issues resolve within a day, common areas are clean and well-maintained, and the location is strong.

The main friction points are recurring false fire alarms (some nights with four in twelve hours), at least one rat sighting, and aging gym equipment that residents report has been broken for two years. A few mention hallways and elevators could use updates. Despite these, the approval rate is high, driven by a management shift that residents clearly feel has restored confidence in daily operations and care.

Praised for
  • responsive new management team
  • prompt maintenance repairs
  • clean common areas and pool
  • friendly and communicative staff
  • good location near The Domain
Watch-outs
  • frequent false fire alarms
  • pest issues (rats)
  • aging gym equipment
  • hallway and elevator maintenance needed
responsive-managementfriendly-staffwell-maintainedclean-common-areasslow-maintenance
Best for: Renters seeking affordable housing with responsive management and a prime location near shopping and jobs at The Domain.
Think twice if: Recurring false fire alarms have disrupted sleep for some residents, and pest control and gym maintenance may need attention before you commit.

What this place gets right

  • new management team (2025) with high responsiveness
  • staff named LaBria, Sabrina, Kade praised for professionalism
  • maintenance repairs completed same day
  • strong location near The Domain

Worth knowing

  • New management team (AMP) took over in early 2025 from Greystar; LaBria, Sabrina, and Kade are named staff members praised for communication and helpfulness
  • Maintenance repairs (e.g., garbage disposal) completed same day
  • Resident Appreciation Week events held
  • Fire alarm sensor issues documented (multiple false alarms, some nights with four alarms in 12 hours)
  • Gym cardio equipment reported broken for two years
  • Rat spotted near elevator entrance

Reviews by category

Affordable & Section 8 Housing
New management has restored resident confidence; maintenance responsive and proactive, though fire alarms and pest control remain issues.

How it stacks up

  • Rated 3.9 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 98
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
114
4
13
3
6
2
4
1
39

Quick answers

How fast do maintenance requests get fixed?
Residents report repairs (e.g., garbage disposal) completed the same day they are reported.
Who is the current management team?
The new management team took over in early 2025 and includes Community Director LaBria, Sabrina, and leasing specialist Kade.
Are there recurring fire alarm problems?
Yes. Residents report frequent false fire alarms, including nights with four alarms in a 12-hour period. Management is working to address sensor issues.
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Last updated 2026-07-17