Austin Apartment Reviews Guide
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Brio

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 135 Google reviews · How we rank ›

4.4(135) 77 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly Apartments
Brio
Services
Affordable & Section 8 Housing, Luxury Apartments, Student Housing
Reviews
135

The honest read

Brio earns strong marks for leasing staff warmth and unit quality, with many residents renewing leases after years. Diana, Isabella, and Amy are repeatedly named for professionalism and genuine care during tours and tenancy.

Move-in readiness and trash management expose cracks in operations. One family found their unit unclean with missing items on day one; another resident reports chronic piling garbage, liquid spills, and pest breeding grounds in common areas, with management sending emails instead of enforcing collection rules or cleaning up.

Praised for
  • friendly, responsive leasing staff (Diana, Isabella, Amy)
  • clean, modern, well-maintained units and amenities
  • reasonable rent without excessive hidden fees
  • timely maintenance requests and attentive management
  • 24/7 access to pools, fitness center, common spaces
Watch-outs
  • unclean move-in conditions (bugs, missing fixtures, lifting floors)
  • chronic trash management issues in common areas
  • slow or insufficient enforcement of trash policies
  • parking enforcement (towing) without warning
friendly-staffresponsive-managementwell-maintainedclean-common-areasgood-valueunresponsive-maintenancepest-problems
Best for: Renters seeking modern apartments with attentive staff and reasonable pricing over multiple years.
Think twice if: Move-in inspections critical; trash mismanagement and pest issues are ongoing community concerns management has not fully resolved.

What this place gets right

  • named leasing staff known for attentiveness and honesty (Diana, Isabella, Amy)
  • modern, updated units with minimal hidden fees
  • responsive maintenance requests
  • 24/7 amenity access and community events

Worth knowing

  • Diana, Isabella, and Amy repeatedly praised for leasing professionalism and tenant support
  • smart locks, quartz countertops, soaking tubs mentioned as standard finishes
  • resort-style pool, high-tech fitness center, reserved and garage parking available
  • monthly community events held
  • one family's unit arrived uncleaned with bugs, missing microwave, missing closet door, missing outlet cover, and lifting flooring on move-in
  • trash piles regularly left outside units on weekends and non-collection days; management has sent enforcement emails but not enforced collection policy or cleaned spills

Reviews by category

Luxury Apartments
Modern finishes and resort-style amenities praised, but move-in cleanliness and trash management issues undermine luxury positioning.
Affordable & Section 8 Housing
Residents note reasonable rent with minimal hidden fees compared to other complexes.
Pet-Friendly Apartments
Not explicitly addressed in reviews; insufficient evidence.
Student Housing
Not explicitly addressed in reviews; insufficient evidence.
Senior Living Apartments
Not explicitly addressed in reviews; insufficient evidence.

How it stacks up

  • Rated 4.4 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

How We Score
Star rating 56
Review volume 93
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
111
4
2
3
2
2
1
1
19

Quick answers

Are parking spots guaranteed?
Yes. Brio offers both reserved spots and garage parking options so residents are guaranteed a spot near their unit.
What are the amenities open 24/7?
Pool, fitness center, and other amenity spaces are all accessible 24/7.
Are there community events?
Yes. Residents report monthly community events held at the property.

Similar apartment complexes nearby

The Bower
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The Bower

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The leasing team earns consistent praise for friendliness and professionalism, especially Alfonso Cardenas. Reviewers highlight modern finishes, attractive landscaping, and amenities like the dog park and pool. However, occupants report thin walls that transmit neighbor noise, disputed repair charges with unresponsive management follow-up, frequent package theft, and unit-specific problems including weak water pressure and poorly functioning appliances that feel below luxury standards. Recent move-ins describing remote leasing applaud the team's help and beautiful grounds. Yet longer-term residents cite insufficient enforcement of pet waste rules, cheap interior paint that peels easily, and a freezer that won't open fully due to poor design. One reviewer's $1,700 plumbing charge went unexplained after repeated unanswered emails.

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The Bower - Side A

No rating yet✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

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Cambridge Villas
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Cambridge Villas

3.5(63)✓ Google-verified

Residents who feel at home praise the community activities, responsive maintenance, and sense of family; others report pest infestations, garbage issues, and poor management communication. Evidence is mixed across 9 recent reviews spanning two years.

Senior Living ApartmentsAffordable & Section 8 HousingLuxury Apartments

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Last updated 2026-07-17