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Brushy Creek Village

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 29 Google reviews · How we rank ›

4.0(29) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsSenior Living Apartments
Brushy Creek Village
Services
Luxury Apartments, Senior Living Apartments
Reviews
29

The honest read

Brushy Creek Village earns solid marks for staff friendliness and a quiet setting, with strong praise for office manager Bianca and responsive maintenance teams. However, persistent complaints surface around parking constraints, pest control gaps, delayed security deposit refunds, and accusations that management terminates leases in response to resident complaints rather than addressing maintenance issues directly.

Praised for
  • responsive management and staff
  • quick maintenance response
  • peaceful and quiet
  • safe community
  • friendly office team
Watch-outs
  • parking shortages and unclear towing policy
  • pest control inadequate or not proactive
  • security deposit refund delays
  • slow maintenance on repeat issues
  • lease termination after complaints
responsive-managementfriendly-staffquiet-communitysafe-secureparking-issuespest-problemsslow-maintenanceunresponsive-maintenance
Best for: Quiet-seeking residents who prioritize responsive staff and don't need guaranteed parking.
Think twice if: Parking is limited and towing enforcement inconsistent; pest control is reactive, not proactive; address security deposit refund timelines in writing before signing.

What this place gets right

  • Quiet, peaceful setting close to shops and creek
  • Staff known by name for friendliness and follow-up
  • Quick maintenance response on submitted work orders

Worth knowing

  • Office manager Bianca named repeatedly for helpfulness and problem-solving
  • Maintenance staff deliver faster-than-expected work order turnaround
  • One resident waited over three months (Feb 28 to June 3) without security deposit refund or close-out statement despite follow-ups
  • Parking complaint dates back at least five years; resident claims towing enforcement inconsistent across two properties managed by same company
  • Pest control charged monthly but not provided unless requested

Reviews by category

Luxury Apartments
Staff and maintenance praised for responsiveness, but older units and parking constraints undercut luxury positioning.
Senior Living Apartments
Quiet and safe appeal to seniors, but no reviews directly speak to senior-specific services or accessibility.

How it stacks up

  • Rated 4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 6% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 64
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
20
4
2
3
1
2
0
1
6

Quick answers

Is parking included with my apartment?
Parking is reserved but limited. Visitors may need street parking, and towing enforcement is mentioned but described as inconsistently applied across units.
How quickly is maintenance handled?
Multiple residents report faster-than-expected turnaround on submitted work orders.
What is the refund timeline for security deposits?
One resident reported waiting over three months without a refund check or close-out statement despite multiple follow-ups, suggesting delays are possible.
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Last updated 2026-07-17