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Cricket Hollow Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 271 Google reviews · How we rank ›

4.0(271) 67 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 Housing
Cricket Hollow Apartments
Services
Student Housing, Affordable & Section 8 Housing
Reviews
271

The honest read

Five-star reviewers consistently praise Jessica, Aries, Yvette, Emily, and Ariagna for quick responses, patience, and going beyond the job. The property maintains clean pools and common areas at a good price. However, one-star reviews surface troubling patterns: pest infestations (roaches and mice), chronic maintenance failures (hot water, air conditioning, entrance doors), and one applicant reported discriminatory treatment, deposit mishandling, and a breach of personal documents.

Praised for
  • responsive, flexible management
  • clean common areas and pools
  • friendly staff by name
  • affordable pricing
Watch-outs
  • pest infestations (roaches, mice)
  • maintenance failures (water, AC, doors)
  • discriminatory rental practices
  • data security concerns
  • slow deposit returns
responsive-managementwell-maintainedfriendly-staffpest-problemsunresponsive-maintenanceslow-maintenance
Best for: budget-conscious renters comfortable with older stock and tolerant of maintenance variability.
Think twice if: pest issues and maintenance delays are deal-breakers; rental application screening has drawn discrimination complaints.

What this place gets right

  • named staff known for quick, patient responses
  • well-maintained pool and common areas
  • affordable pricing

Worth knowing

  • Jessica, Aries Jaimes, Yvette, Emily, and Ariagna named for responsiveness and patience
  • pool water quality praised multiple times
  • chronic issues: cockroaches, mice, hot water outages, air conditioning inefficiency, broken rear entrance door
  • pest control appointments reported as no-shows
  • one applicant reported deposit sent to wrong address, alleged discriminatory denial
  • personal documents (SSN, passports) breach mentioned

Reviews by category

Student Housing
Named staff praised for patience and responsiveness appeal to renters seeking attentive leasing.
Affordable & Section 8 Housing
Good-price units attract budget renters, but pest and maintenance complaints erode value perception.

How it stacks up

  • Rated 4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
188
4
9
3
10
2
10
1
54

Quick answers

Who should I contact if I have a concern?
Ask for Jessica, Aries, Yvette, Emily, or Ariagna; multiple reviews cite their quick, patient responses to tenant questions.
Is the pool maintained?
Yes. Reviewers consistently note the pool water is kept clean and lighting at night is good.

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Staff consistency shines at this North Austin complex. Ashley Cardona, Ashley Mendoza, and Joann Rivera draw repeated praise for making application and move-in seamless, keeping residents updated, and staying available after lease signing. The grounds stay clean, the pool earns special mention, and everyday issues get quick fixes. One serious complaint alleges that an employee, Ashley Mendoza, harassed a local business after it declined a marketing request, then posted a false negative review on their behalf. Management response to this incident is not documented in available reviews. Most residents experience attentive service; that outlier suggests management attention to staff conduct standards may matter for your decision.

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Last updated 2026-07-17