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Dalton Austin Residences

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 203 Google reviews · How we rank ›

4.1(203) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Dalton Austin Residences
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
203

The honest read

Residents split sharply on Dalton Austin Residences. Long-term tenants praise the maintenance crew by name, the pool and dog parks, and a quiet, safe setting. The leasing team (Lauren, Emilie, Rachel, Jourdan, Jordan, and others) consistently draws five-star mentions for patience and care.

Management transition created friction. Recent complaints cite unresponsive office staff, disputed move-out cleaning charges, pest control gaps despite weekly claims, and mold from an AC leak. One tenant reported roaches and a mouse; another saw rent jump $83 while units sat vacant. The divide suggests strong on-site operations but administrative friction since the shift.

Praised for
  • responsive maintenance staff
  • welcoming leasing team
  • safe, quiet community
  • resort-style amenities
  • fast issue resolution
Watch-outs
  • new management unresponsive and condescending
  • pest and mold issues reported
  • dumpster overflow and vermin problems
  • disputed cleaning fees at move-out
  • rent increases despite vacancies
responsive-managementpoor-communicationwell-maintainedsafe-securefriendly-staffpest-problems
Best for: Pet owners seeking resort-style amenities in a quiet, established community.
Think twice if: Pest control coverage may not meet needs; new management communication and policies have frustrated recent leavers.

What this place gets right

  • named maintenance crew consistently praised for speed and quality
  • multiple leasing agents highlighted for patience and helpfulness
  • resort amenities: pool with cabanas, dog parks, fitness center
  • quiet, safe community atmosphere

Worth knowing

  • Maintenance staff praised by name: Carlos, Alejandro, Saul, Dennis, Terry Rendon, Danny
  • Leasing agents noted: Lauren, Emilie, Rachel, Jourdan, Jordan
  • Resort-style pool with cabanas, three dog parks, two gyms, clubhouse
  • Starbucks coffee bar on-site
  • AC leak caused mold; roaches and mouse reported in one unit
  • Move-out cleaning fees disputed at $60-$120
  • Rent raised $83 for renewal while nearby units vacant since December

Reviews by category

Luxury Apartments
Residents praise resort-style pool with cabanas, large units, and upscale amenities; pest and mold issues plus management friction undermined experience.
Pet-Friendly Apartments
Three dog parks and dog wash station on-site; pest control gaps reported as inadequate despite weekly service claims.
Townhome & Garden-Style Communities
Large unit layouts and neighbor respect mentioned positively; dumpster overcrowding and vermin issues create maintenance friction.
Student Housing
Coworking areas and social lounges on-site; no student-specific review commentary provided.

How it stacks up

  • Rated 4.1 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
149
4
4
3
5
2
2
1
43

Quick answers

What amenities does Dalton Austin offer?
Resort-style pool with cabanas, three dog parks, dog wash station, two gyms, clubhouse, 24-hour fitness center, coworking areas, social lounges, and Starbucks coffee bar.
How fast do maintenance requests get handled?
Multiple residents report quick response and same-visit resolution from named staff like Carlos, Alejandro, and Dennis; however, some major issues (AC leak causing mold) took days to resolve.
What are the move-out cleaning fees?
Management requires professional cleaning with a receipt. Fees quoted range from $60 to $120 depending on apartment condition; one resident initially quoted $220. Charges deducted from security deposit.
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Last updated 2026-07-17