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Iconic at Round Rock

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 14 Google reviews · How we rank ›

3.9(14) 57 low data composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Iconic at Round Rock
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
14

The honest read

Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Significant decline in service quality visible in the last year. Older reviews (2-3 years) praise responsive management under Gio; recent reviews (past year) report office unavailability, unfinished repairs, pest control lapses, and billing errors, suggesting either staffing change or ownership transition impact.

Praised for
  • friendly and professional staff (Gio named)
  • stress-free application and move-in process
  • good location in Round Rock
  • community events and engagement
Watch-outs
  • unresponsive management and office access
  • pest control failures and roaches
  • maintenance backlog and delays
  • poolside restrictions and late openings
  • deposit disputes and billing errors
responsive-managementfriendly-staffpest-problemsslow-maintenancepoor-communication
Think twice if: Renters who need fast maintenance response or ongoing pest control; recent reviews flag communication and repair delays.

What this place gets right

  • friendly and professional leasing and management staff
  • simple application and move-in support
  • convenient Round Rock location

Worth knowing

  • Gio (manager) repeatedly praised for professionalism and quick repairs in 2-year-old reviews
  • recent move-ins report unresponding maintenance requests and oven repairs left unfinished
  • one resident reported only one pest control visit in three years despite monthly charges
  • late fees applied after resident's move-in date was changed

Reviews by category

Luxury Apartments
Praising spacious layouts and location; newer complaints cite unfinished repairs and billing confusion.
Pet-Friendly Apartments
No clear evidence in reviews.

How it stacks up

  • Rated 3.9 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 4% of the businesses in this directory.

How we scored this

How We Score
Star rating 30
Review volume 51
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
2
3
1
2
1
1
2

Quick answers

How do I request repairs?
The complex has a resident portal, though recent reviewers report portal requests going unanswered and office phones not connecting to staff.
Request a quote

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Last updated 2026-07-17