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Lodge at Merrilltown Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 49 Google reviews · How we rank ›

4.1(49) 68 composite score See reviews on Google ✓ Google-verified
Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Lodge at Merrilltown Apartments
Services
Senior Living Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
49

The honest read

Most residents praise the friendly, responsive staff and weekly transportation to grocery stores and doctors' offices. The tree-lined grounds feel peaceful and secure, and maintenance requests move quickly under current management. Older concerns about gate repairs and safety standards, plus occasional pest problems, remain worth noting.

Recent shift: Management and service quality improved significantly in recent months. Current manager Jody and assistant manager receive praise; older negative reviews cite previous management (Inez) and company takeover. Recent reviews emphasize restored activities and timely maintenance response.

Praised for
  • helpful, personable staff and management
  • scheduled transportation to stores and medical appointments
  • quiet, well-maintained grounds with trees
  • safe, gated community
  • responsive maintenance service
Watch-outs
  • management changes and mixed experiences with specific managers
  • deferred maintenance and safety concerns (chipped paint, railings)
  • pest issues (scorpions)
  • limited office accessibility
responsive-managementfriendly-staffquiet-communitywell-maintainedsafe-secure
Best for: Seniors seeking affordable housing with planned activities, transportation, and a tight-knit community feel.
Think twice if: You prioritize modern interiors or expect office access during non-emergency hours. Pest problems occur seasonally.

What this place gets right

  • Complimentary medical and grocery transportation weekly
  • Staff named for kindness and responsiveness
  • Gated, quiet grounds with mature landscaping

Worth knowing

  • Manager Jody and assistant manager noted for positive change in recent reviews
  • Staff members Elizabeth and Monica specifically praised
  • Complimentary scheduled transportation to grocery stores and medical appointments weekly
  • Fitness classes included at fitness center
  • Resident activities including bingo, karaoke, birthday parties recently restored
  • Gated community with security presence mentioned

Reviews by category

Senior Living Apartments
Scheduled transportation and activity programs valued by older residents; recent management shifts affected satisfaction but current staff performance rebuilding trust.
Affordable & Section 8 Housing
No rent prices stated in reviews; longterm residents (one since 1999) indicate stable, affordable community.
Pet-Friendly Apartments
Website lists pet-friendly housing; no review text addresses pets directly.

How it stacks up

  • Rated 4.1 against a 4.1 average across the 96 senior living apartments businesses listed here.
  • Has more Google reviews than 12% of the businesses in this directory.

How we scored this

How We Score
Star rating 37
Review volume 74
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
8
3
2
2
1
1
7

Quick answers

Does the complex offer transportation?
Yes. Complimentary scheduled transportation runs weekly to grocery stores and medical appointments.
What activities are available?
The senior center hosts bingo, karaoke, birthday parties, and craft activities. The complex recently restored regular activity programming.
Is this a secure community?
Yes, the property is gated. Security presence is on staff, though review coverage of security quality is mixed.
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Last updated 2026-07-17