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Marq on Burnet

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 186 Google reviews · How we rank ›

4.3(186) 82 composite score See reviews on Google ✓ Google-verified
Student Housing
Marq on Burnet
Service
Student Housing
Reviews
186

The honest read

Residents consistently report positive leasing and move-in experiences, with maintenance requests resolved within a day and staff remembered by name. The property feels quiet, clean, and secure; units feature concrete floors, high ceilings, and spacious closets, while the gym rivals commercial chains and the theater room works reliably after quick tech fixes.

Community events foster neighborly connection, and proximity to restaurants, HEB, and MoPac appeals to young professionals. The standout factor is sustained management quality: staff greet residents warmly, handle accommodations smoothly when upgrading units, and inspire residents to renew leases or stay for years.

Praised for
  • responsive maintenance and quick turnaround
  • friendly and professional staff
  • clean, well-maintained units
  • strong sense of safety and community
  • excellent location and nearby dining
responsive-managementwell-maintainedquiet-communitysafe-securefriendly-staffgood-value
Best for: Young professionals and UT Austin students seeking secure, well-maintained housing with responsive management.
Think twice if: No significant complaints evident in the review corpus.

What this place gets right

  • responsive maintenance and same-day issue resolution
  • professional and friendly leasing and management team
  • quiet, secure community with active events
  • modern finishes and spacious units with quality appliances

Worth knowing

  • Chelsea, leasing staff, noted for efficiency and helpfulness at move-in
  • maintenance turnaround often same-day or within 24 hours
  • studio units feature concrete floors and high ceilings on first floor
  • theater room with AV capabilities
  • community events held several times yearly

Reviews by category

Student Housing
Staff and maintenance responsiveness consistently praised; units described as spacious, quiet, and secure with modern finishes and quality amenities.

How it stacks up

  • Rated 4.3 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 99
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
25
3
3
2
4
1
22

Quick answers

How quickly are maintenance requests handled?
Residents report maintenance requests are typically resolved within a day, often the same day requested.
Is there a gym on site?
Yes, the fitness center includes a variety of machines and equipment residents compare to commercial gym chains.
Are there community activities?
Yes, the property hosts resident gatherings and community events several times throughout the year.

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Staff and maintenance respond quickly to requests, often within hours, and management is responsive when contacted. Reviewers name Lisa, Dhaki, and Michelle Forbes as consistently helpful. Ground-floor units suffer from poor sound isolation; expect to hear neighbors' footsteps and movement above you. The property is older but well-maintained with active grounds upkeep. Frequent community events, two pools, a dog park, and proximity to shops, restaurants, and transit appeal to residents. However, some past tenants report roof leaks, roach infestations, and unresolved maintenance issues, particularly regarding humidity control and pest management. Unit locations vary significantly in privacy and appeal.

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The Ridge Apartments
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Maintenance staff like Ernesto, Ariel, and others earn consistent praise for arriving quickly and fixing problems the same day, even on nights and weekends during emergencies. Multiple residents credit them with going above and beyond, including bringing a personal air conditioner during a heat wave. However, several residents report serious AC and water damage issues, flooded bathrooms, and broken heaters that went unfixed overnight. Complaints also mention deposits being withheld in full at lease end with charges for carpet and bathtub paint. The experience appears to depend heavily on whether your unit functions properly and how management handles move-out disputes.

Student Housing

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Last updated 2026-07-17