Austin Apartment Reviews Guide
Menu
Request a quote Call

San Marin Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 176 Google reviews · How we rank ›

3.3(176) 54 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
San Marin Apartments
Services
Affordable & Section 8 Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
176

The honest read

A clear divide exists here: the maintenance crew consistently earns praise for speed and professionalism, while the front office and management create frustration at nearly every turn. Prospective residents struggle to reach leasing staff, current residents face hostile interactions with management, and departing tenants report devastating move-out charges that exceed deposits and damage credit scores. The location near North Loop is desirable, but hidden costs, poor communication, and management hostility make this a risky choice.

Staff including Angel, Luis, and Miguel in maintenance are dependable and responsive even outside hours. However, understaffing in the leasing office leaves only one person covering tours and inquiries, while property manager Monica has been accused of yelling at residents, selective rule enforcement, discriminating against service dogs, and ignoring complaints. High summer utilities (expect $200 monthly), weak insulation on windows and doors, and documented mold issues add financial strain. Pet owners should know the dog park is rock-covered, not grass.

Recent shift: A notable shift occurred with a management change roughly 18 months to 2 years ago. Early 2020 reviews praised community spirit and responsiveness. Recent reviews (3 months back to present) consistently report management hostility, staff unavailability, mold, excessive move-out fees, and a decline in office professionalism, though the maintenance team remains strong. One long-term resident downgraded from 5 stars to 2 stars citing the management change.

Praised for
  • responsive maintenance team
  • quick emergency repairs
  • good location
  • pet-friendly amenities
Watch-outs
  • unreachable management and leasing staff
  • inflated move-out fees and deposit disputes
  • poor insulation and high utilities
  • aggressive or unresponsive property management
  • application screening too strict
  • mold and maintenance issues reported
responsive-managementpoor-communicationunresponsive-maintenanceslow-maintenancefriendly-staffsafe-secure
Best for: Tenants who prioritize fast maintenance response and pet amenities, willing to accept management friction and austere move-out policies.
Think twice if: You have bad credit, value customer service, or plan to move out within a year; expect unresponsive leasing staff, strict screening, and potential deposit disputes on exit.

What this place gets right

  • maintenance team responds quickly, even after hours
  • located near North Loop Business Park and Tech Ridge
  • offers pet parks, fitness center, and hot tub
  • staff like Angel and Luis consistently praised for professionalism

Worth knowing

  • Property manager Monica reportedly yelled at residents and attempted to challenge a service dog (illegal under fair housing law)
  • Maintenance team members Angel, Luis, and Miguel named as responsive and professional; emergency repairs completed same morning or next morning
  • Leasing office frequently staffed by single person during business hours; tours cancelled twice due to lunch and early departure
  • Dog park available but property is mostly rock-covered, not grass; one resident reported ankle sprain
  • Self-guided tour app malfunctioned for after-hours viewing; key box missing
  • Building numbering system confusing; units left vacant for two months
  • Weak insulation: residents installed weather stripping on doors; summer utilities $200 monthly plus $58 gas charges despite heating not being used
  • Move-out charges commonly exceed security deposit; one resident hit with $1,000+ in collection fees after departure

Reviews by category

Pet-Friendly Apartments
Pet amenities (park, washer/dryer) appreciated but dog park is rock-covered; one tenant reported ankle sprain.
Affordable & Section 8 Housing
Below-average rating for this category; strict screening via RentGrow rejected qualified applicants; disputed move-out fees add hidden costs.

How it stacks up

  • Rated 3.3 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 43
Profile completeness 75
Verification 30

Rating breakdown

5
79
4
18
3
12
2
16
1
51

Quick answers

How quickly does maintenance respond to emergencies?
Maintenance responds within hours of emergency requests, including after-hours calls and weekends. Residents report door repairs completed by 8 AM the following morning and lock recovery from the dumpster while the resident walked back from the office.
What pet policies apply and what does a pet cost?
Pet rent is $15 for one pet or $30 for two pets per month. Pet fees are $500 for one pet or $750 for two pets. The property offers a pet park, but the grounds are rock-covered rather than grass. A pet-owning resident sprained an ankle on the rocks.
What are typical utility costs?
Summer monthly bills typically run $200 for electric and $58 for gas (heating only), even with weatherproofing. Insulation is reported as poor, particularly on windows and doors. Residents installed their own weather stripping to reduce bills.
Request a quote

Similar apartment complexes nearby

Milo Apartments
61

Milo Apartments

3.6(589)✓ Google-verified

Staff go out of their way to help residents move in and stay put, with Sonja and Mel earning repeated praise for genuine care. Yet a sizable minority report serious problems: persistent roaches despite paid pest control, slow or botched repairs (roof leak over a baby's crib), high monthly fees ($200 on top of rent), and uncleaned dog waste covering the grounds. Good bones and nice people mask deeper maintenance and management gaps.

Affordable & Section 8 Housing
View profile
The Standard at Domain Northside Apartments
63

The Standard at Domain Northside Apartments

3.7(323)✓ Google-verifiedPublishes prices

Standard at Domain Northside draws consistent praise for its leasing team-Alexis, Nathan, Miranda, and Anthony earn particular recognition for knowledge and personal warmth during tours and move-ins. Recent months show marked improvement under new manager Victoria, with better communication and faster maintenance handling. However, structural problems persist: tenants report roaches in common areas, poor cleaning standards at move-in, and troubling delays on safety issues like lock repairs. Early-morning trash pickup noise has disrupted sleep for residents in Building B. The property shows strong bones but uneven execution across buildings and operations. Staff member Edwardo, Reiner, Emilio, and Jonny have earned commendations for responsive day-to-day maintenance. One tenant noted Victoria's shift toward accountability and organization since taking over. Yet complaints about cleanliness, pest control, and the speed of critical repairs suggest the operation struggles with consistency beyond the leasing desk.

Student HousingAffordable & Section 8 HousingLuxury Apartments
View profile
Radius at The Domain
63

Radius at The Domain

3.8(350)✓ Google-verified

Staff responsiveness has improved noticeably in the last six months, earning praise for friendliness and quick problem-solving from several recent residents and long-term tenants. However, unit quality remains a persistent concern: residents report peeling bathtubs, water-seeping windows, falling kitchen sinks, and mold covered with paint rather than fixed. Noise from construction, daily trash pickup at 6am, and thin walls between units disrupts sleep and work. Hidden fees, slow communication, and package accountability issues add frustration.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17