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Shadow Ridge Apartment Homes

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 83 Google reviews · How we rank ›

3.3(83) 50 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Shadow Ridge Apartment Homes
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
83

The honest read

Early impressions can be positive: leasing staff like Amanda answer calls promptly and tour the complex thoroughly, and units arrive clean. Reality diverges sharply once you move in. Residents report a complex deteriorating from neglect: broken gates allowing strangers in, pest infestations (rats, roaches, snakes) staff will not resolve, and dumpsters that overflow for weeks. Maintenance ignores repair requests or applies cosmetic patches. Management conducts unit inspections 2-3 times monthly with minimal notice, staff enter without clarity on entry reasons, and residents describe feeling watched. Management tows vehicles from assigned spots without warning. Rent climbs steeply at renewal (residents cite increases of $75 to $325 over 2-3 years), while the pool remains closed and common areas deteriorate. Police visit multiple times weekly; some residents report shootings. A small minority had positive stays, but the weight of testimony points to systemic failure.

Praised for
  • responsive leasing staff on application
  • clean units at move-in
  • quiet neighborhood
  • affordable starting prices
Watch-outs
  • broken gate, security breaches
  • pest infestation (rats, roaches, snakes, scorpions)
  • poor maintenance response
  • unresponsive office phone
  • aggressive/unprofessional staff
  • excessive rent increases
  • grounds neglect (trash, dog poop, dead grass)
  • pool closed over a year
  • unwanted unit entries
  • parking issues and arbitrary towing
  • high crime, frequent police presence
poor-communicationunresponsive-maintenancepest-problemsparking-issuesnoisy-neighborsoverpricedslow-maintenance
Think twice if: Serious concerns about persistent pest infestation, security (broken gates), maintenance responsiveness, and steep rent hikes after first renewal.

What this place gets right

  • quick leasing staff response on applications
  • clean units at move-in
  • starting rents under $1,050 in Round Rock

Worth knowing

  • Amanda (leasing staff) conducts 1.5-hour applications and 30-minute tours
  • Catherine (Assistant Manager) praised for helpfulness at move-in
  • Gym fob has not worked for residents
  • Pool closed over one year
  • Management conducts unit inspections 2-3 times monthly
  • Residents report rent increases of $75-$325 over lease renewals
  • Common complaints of entry without clarity on purpose
  • Towing from assigned carports without warning

Reviews by category

Pet-Friendly Apartments
Pet park available but residents report pervasive dog waste throughout grounds and no enforcement.
Affordable & Section 8 Housing
Low advertised rates, but residents report steep renewal increases (residents cite hikes of $75-$325 over 2-3 years) eroding affordability.

How it stacks up

  • Rated 3.3 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 25
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
4
3
1
2
1
1
33

Quick answers

What are the starting rents?
According to the business, 1-bedroom apartments start at $950 and 2-bedroom at $1,050. Residents warn that renewal rates increase significantly.
Are pets allowed?
Yes, the complex lists pet-friendly housing and a pet park, though residents report ground maintenance issues with dog waste.
What amenities are available?
The business lists a swimming pool, fitness center, business center, pet park, and playground. Residents note the pool has been closed over a year and the gym fob has not worked.
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Last updated 2026-07-17