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Starburst Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 665 Google reviews · How we rank ›

3.8(665) 64 composite score See reviews on Google ✓ Google-verified
Student Housing
Starburst Apartments
Service
Student Housing
Reviews
665

The honest read

Staff warmth makes a first impression. Gabriella, Ana, and Yolizz handle leasing and move-ins with genuine care; approvals come fast, and maintenance responds the same day. But four years of parking shortages, recent management shifts, and reports of pest infestations and withheld deposits paint a picture of a community with serious operational gaps that no amount of friendly staff can mask.

Recent reviews credit new management for turning work-order responsiveness around. Yet complaints about rodents, flooded laundry machines, and prolonged security-deposit disputes remain fresh. One resident stayed despite a rocky start; another broke a lease at 8 months pregnant due to rodent problems. The 1-bedroom unit is actually a studio without interior doors, a detail that catches applicants off guard.

Praised for
  • Responsive, helpful staff (especially Gabriella, Ana, Yolizz)
  • Quick move-in approvals and problem-solving
  • 24/7 maintenance responsiveness
  • Friendly, patient customer service on tours
Watch-outs
  • Severe pest problems (rats, roaches)
  • Chronic parking shortages
  • Delayed security deposit returns (months overdue)
  • Noisy neighbors, noise at late hours
  • Laundry room dysfunction and flooding
responsive-managementfriendly-staffpest-problemsparking-issuesslow-maintenancenoisy-neighbors
Best for: Student renters prioritizing leasing speed and staff support over long-term building maintenance.
Think twice if: Parking is severely limited and pest problems are ongoing; verify unit layouts before signing (marketed bedrooms may differ).

What this place gets right

  • Staff genuinely invested in resident satisfaction (Gabriella, Ana, Yolizz)
  • Fast lease approvals (24 hours reported)
  • Same-day maintenance response
  • Pool, fitness center, recreational courts

Worth knowing

  • Gabriella, Ana, and Yolizz named as standout leasing staff
  • 1-bedroom units listed on website are actually studios without interior doors
  • 24-hour lease approvals documented
  • New management credited with improving work-order response
  • Security deposits reportedly withheld for months after move-out
  • Laundry machines flood building, machines frequently non-functional
  • Gym closes at 6 PM

Reviews by category

Student Housing
Leasing staff exceptional and approvals fast; property maintenance and pest control lag behind

How it stacks up

  • Rated 3.8 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How we scored this

How We Score
Star rating 20
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
422
4
33
3
29
2
28
1
153

Quick answers

How long does lease approval take?
One resident reported approval in 24 hours with leasing staff assistance.
What are the 1-bedroom units actually like?
Marketed 1-bedrooms are studios without interior doors; verify layout in person before applying.
When does the fitness center close?
The website does not state closing time, but one resident reported the gym closes at 6 PM.

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Student Housing

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Last updated 2026-07-17