Austin Apartment Reviews Guide
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Stone Hill

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 251 Google reviews · How we rank ›

4.4(251) 78 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsStudent HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Stone Hill
Services
Affordable & Section 8 Housing, Luxury Apartments, Student Housing
Reviews
251

The honest read

Most residents credit named staff members (Claudia, Iris, Shadow) for making their stay enjoyable. Maintenance answers quickly and work gets done well, the complex stays quiet, and prices feel fair.

However, a few point out unexpected move-out fees, occasional pests, and rodents near the dumpsters. If you need a responsive team and don't mind occasional maintenance issues, this place delivers. If you're sensitive to pest concerns or need flawless transparency on exit costs, ask first.

Praised for
  • responsive maintenance
  • friendly and attentive staff by name
  • quiet community
  • reasonable prices
Watch-outs
  • move-out fee overcharges
  • pest issues occasional
  • trash area rodents
  • inconsistent pet owner compliance
responsive-managementfriendly-staffquiet-communitygood-valuewell-maintained
Best for: Residents who value responsive maintenance and staff who know their name.
Think twice if: Ask about move-out fee policies in writing before signing; mention pest history near trash areas.

What this place gets right

  • Fast maintenance response and quality work
  • Named staff known for genuine care and problem-solving
  • Quiet community atmosphere
  • Pet-friendly options

Worth knowing

  • Claudia (office/management) consistently praised for attentiveness and follow-through across multiple reviews
  • Shadow (maintenance) known for punctuality, quality work, and friendly manner
  • Iris (property manager) noted for informative and welcoming approach
  • Pest control dispatch within two days when called
  • One resident reported potential overcharges on move-out fees

Reviews by category

Pet-Friendly Apartments
Pet-friendly units available; one resident praised quiet despite owning pets, though another noted some owners don't police yard cleanup.
Affordable & Section 8 Housing
Residents cite reasonable pricing relative to other complexes they've lived in.

How it stacks up

  • Rated 4.4 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How we scored this

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
199
4
15
3
2
2
5
1
30

Quick answers

How quickly does maintenance respond?
Multiple reviews cite same-day or next-day response. Pest control dispatch happens within two days.
Can I bring pets?
Yes, Stone Hill lists pet-friendly housing and has residents with yard pets.
What should I know about move-out?
One resident reported unexpected move-out fee charges. Request a detailed move-out inspection checklist in writing when you sign your lease.

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Last updated 2026-07-17