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The Barstow

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 422 Google reviews · How we rank ›

3.7(422) 63 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingStudent Housing
The Barstow
Services
Affordable & Section 8 Housing, Student Housing
Reviews
422

The honest read

Staff at the front desk and leasing office earn consistent praise for responsiveness and kindness; Marco, Jaslyn, Katherine, and Carolina are named often. Maintenance teams repair work orders on time. Apartments are described as clean, modern, and comfortable, with good amenities like the pool.

One senior resident's recent complaint details critical failures: a broken central AC left unfixed for weeks, carpet damage from a leaking portable unit, and undisclosed monthly fees contradicting the signed lease. Management allegedly lacked transparency on billing and failed to help the tenant navigate technology. The complaint cites Texas Property Code violations and threatened escalation to city code enforcement.

Praised for
  • responsive office staff and leasing team
  • fast, professional maintenance service
  • clean and comfortable apartments
  • welcoming atmosphere and friendly environment
Watch-outs
  • broken HVAC and water-damaged units left unrepaired
  • hidden and undisclosed fees (washer/dryer charges)
  • lack of transparency in billing and lease terms
  • poor communication with elderly tenants on amenities and payment
responsive-managementfriendly-staffwell-maintainedclean-common-areasunresponsive-maintenance
Best for: Renters who value responsive staff and prefer communities where maintenance teams are known and responsive.
Think twice if: Tenants with serious HVAC or plumbing issues, or those requiring clear lease terms and transparent billing practices, should verify maintenance guarantees and fee disclosures carefully.

What this place gets right

  • Office and maintenance staff known by name and praised for quick response
  • Amenities including pool, dog park, and Wi-Fi clubroom
  • Work orders typically completed on time

Worth knowing

  • Named staff praised: Jas, Marco (maintenance), Frank, Sandi (door repair), Carolina (leasing), Jaslyn (leasing), Katherine (tours/leasing)
  • Complaint details: Unit 1314 had non-functional central AC, flooded carpet from portable unit, and undisclosed $50/month washer-dryer fee
  • Maintenance typically completes work orders on time

Reviews by category

Affordable & Section 8 Housing
Senior resident reported broken AC, water damage, and hidden fees despite advertising two months free rent.
Student Housing
Staff praised for helpful tours and leasing support; amenities and location near restaurants appeal to younger renters.

How it stacks up

  • Rated 3.7 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
270
4
13
3
8
2
11
1
120

Quick answers

What amenities does The Barstow offer?
Swimming pool, dog park, business center, Wi-Fi clubroom, private patios or balconies, and dishwashers in units.
Are there hidden fees I should know about?
One recent complaint detailed an undisclosed $50 monthly fee for washer-dryer service that was not in the original lease. Verify all fees in writing before signing.
How quickly does maintenance respond?
Most recent reviews report work orders completed on time, with named technicians (Marco, Frank, Sandi) praised for swift, professional service.
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Last updated 2026-07-17