Austin Apartment Reviews Guide
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The Evergrove

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 58 Google reviews · How we rank ›

4.8(58) 77 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
The Evergrove
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
58

The honest read

Most residents praise The Evergrove's spacious, modern units and attentive staff who respond quickly to maintenance requests and leasing questions. A vocal minority reports frustration with vague lease enforcement, undisclosed fees for outdoor decor, broken amenities (pool, fire pit), and package theft vulnerabilities, though management has shown willingness to address complaints when escalated.

Praised for
  • responsive, attentive staff and management
  • well-maintained, beautiful grounds and apartments
  • fast maintenance response times
  • smooth leasing process
  • scenic creek and greenbelt access
Watch-outs
  • unclear lease rules and surprise fees
  • amenity outages (pool, fire pit)
  • package security issues
  • unreliable gate app and access control
  • inconsistent staff phone response
responsive-managementwell-maintainedfriendly-staffgood-valueslow-maintenancepackage-theft
Best for: Families and professionals seeking modern apartments with strong maintenance support and outdoor amenities.
Think twice if: Uncomfortable with vague lease rules, surprise fees, or amenity outages; verify gate and package security systems work before signing.

What this place gets right

  • experienced, named leasing staff (Arissa Colburn, Larissa)
  • fast maintenance response (same-day to 1-2 days)
  • access to creek, greenbelt, and outdoor space
  • modern finishes and spacious layouts

Worth knowing

  • Arissa Colburn and Larissa are leasing specialists who receive consistent praise for patience and thoroughness
  • Maintenance staff Chris responds within 2 minutes to urgent requests
  • Property manager (name not disclosed in reviews) escalates complaints and follows up
  • Outdoor decoration fees enforced under vague 'unsightly' lease clause
  • Pool recently closed mid-operation with no reopening timeline; fire pit unreliable
  • Parcel lockers malfunction; packages left on open shelves
  • Gate app unreliable; staff claim no keypad code available

Reviews by category

Luxury Apartments
Modern, spacious units with high-quality finishes praised; hidden fees for outdoor decor criticized.
Pet-Friendly Apartments
Pet-friendly floor plans available; no specific praise or complaint in reviews.
Townhome & Garden-Style Communities
Balcony and patio access with greenbelt views appreciated; outdoor amenity enforcement strict.
Student Housing
Coworking space and nearby entertainment (Crossover, Willie's Ice House) suit younger renters.
Affordable & Section 8 Housing
No review evidence of pricing or affordability-focused services.

How it stacks up

  • Rated 4.8 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 15% of the businesses in this directory.

How we scored this

How We Score
Star rating 70
Review volume 77
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
2
3
0
2
1
1
1

Quick answers

How fast is maintenance response?
Same-day to 1-2 days after submitting a work order; urgent requests may be handled within 2 minutes.
Are there restrictions on outdoor decoration?
Yes. Lease prohibits 'unsightly' items on balconies and patios; landscaping lights have resulted in fines, and residents say the rule is vaguely defined.
What amenities are available?
Pool, clubhouse, coworking space, outdoor fire pit, creek and greenbelt access. Note that pool and fire pit have experienced extended outages.

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Last updated 2026-07-17