32 low data
Round rock Texas
5.0(1)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
The Falls Round Rock
Luxury ApartmentsPet-Friendly Apartments
- Services
- Luxury Apartments, Pet-Friendly Apartments
- Reviews
- 121
The honest read
Staff and maintenance earn consistent praise for speed and friendliness, with residents naming David, Antonia, Kristine, and Yuly Carmona as standouts. A handful of tenants experienced delayed AC repairs and billing mix-ups, though the property itself draws praise for cleanliness and upkeep.
Praised for
- responsive and efficient maintenance, especially David
- friendly and helpful leasing staff, particularly Antonia and Kristine
- clean, well-maintained property
- strong administrative support
Watch-outs
- slow AC repair response times
- contract documentation errors and billing mistakes
- noise from upstairs neighbors during exercise
responsive-managementwell-maintainedfriendly-staffslow-maintenance
Best for: Renters seeking strong maintenance responsiveness and friendly leasing support in a pet-friendly luxury setting.
Think twice if: AC repairs have occasionally been slow; billing discrepancies have occurred; soundproofing between units may be limited.
What this place gets right
- named maintenance staff known for quick response times
- leasing team recognized for patience and thorough guidance
- resort-style amenities including pool and fitness center
- on-site and on-call maintenance available
Worth knowing
- David (maintenance technician) cited for fast response and late-night repairs
- Antonia, Kristine, Yuly Carmona, and Marquisa named in leasing and administrative roles for patience and support
- maintenance team responds to requests same-day
- one resident reported 87-degree apartment after AC outage lasting more than one day
Reviews by category
- Luxury Apartments
- leasing staff praised for patience and guidance; maintenance team reliable and efficient, though AC repairs have been slow
- Pet-Friendly Apartments
- pet park available; no complaints about pet policies mentioned in reviews
How it stacks up
- Rated 4.1 against a 4.02 average across the 284 luxury apartments businesses listed here.
- Has more Google reviews than 36% of the businesses in this directory.
How we scored this
How We Score Star rating 39
Review volume 91
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
82
4
9
3
7
2
1
1
22
Quick answers
- How quickly does maintenance respond to repair requests?
- Residents report same-day response to most requests, with maintenance available on-call and on-site. One resident noted AC repair taking more than 24 hours.
- What amenities are included?
- Resort-style pool, state-of-the-art fitness center, pet park, pickleball, creekside grilling area, business center, and 24-hour package lockers.
- Is there a current move-in offer?
- Their website lists $1000 off the first full month on select units.
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