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The Joplin at Crestview Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 75 Google reviews · How we rank ›

3.5(75) 57 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
The Joplin at Crestview Apartments
Service
Student Housing
Reviews
75

The honest read

Divided opinions reflect a property in transition. Recent reviews praise new management staff for friendliness and renovation efforts, but long-term residents report years of deferred maintenance, chronic pest issues, and a pool closed since 2020. Maintenance requests take one to three months; the property has cycled through four management companies in recent years.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly and helpful office staff
  • affordable rent starting from $869
  • renovations and upgrades underway
  • industrial design and modern finishes
Watch-outs
  • unresponsive management and poor communication
  • persistent pest problems (roaches, bed bugs)
  • broken shared laundry, extended downtime
  • long maintenance response times (months)
  • pool closed for years
  • unpaid mail service disruptions
  • unsafe building conditions
friendly-staffslow-maintenancepest-problemspoor-communicationunresponsive-maintenance
Best for: Budget-conscious students seeking short-term housing in North Austin willing to tolerate ongoing maintenance challenges.
Think twice if: You need reliable maintenance response, a working pool, pest control, or stable mail service; reviews cite months-long waits and recurring problems across multiple management cycles.

What this place gets right

  • Low rents for the Austin market
  • Industrial-style renovations and stainless steel appliances
  • Recent management change with positive staff energy

Worth knowing

  • Office staff Milagros, Jacqueline, and Brenda praised for friendliness in recent reviews
  • Property has cycled through four management companies in a few years
  • Pest control charged monthly but described as ineffective by residents
  • Laundry room payment system changed, leaving residents unable to recover card balances
  • Pool closed continuously since COVID (cited as over two years in recent reviews)
  • Stairwell lighting failures attributed to safety hazards (falls reported)
  • Mail service disrupted for 20% of residents; post office hold-ups common

Reviews by category

Student Housing
Affordable entry prices attract budget students, but chronic maintenance delays, pest issues, and closure of amenities (pool, laundry downtime) undermine the value proposition.

How it stacks up

  • Rated 3.5 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

How we scored this

How We Score
Star rating 8
Review volume 82
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
41
4
5
3
2
2
3
1
24

Quick answers

Can I use on-site laundry?
Yes, shared laundry is available. Recent reviews note the room was renovated but machines frequently malfunction or are offline; several residents report paying system changes that stranded card balances.
Is the pool open?
No. The pool has been closed since COVID and remains drained according to multiple recent reviews across two+ years.
What are the starting rents?
Studios start at $869, 1-bedrooms at $929, and 2-bedrooms at $1,279 per month, per their website.
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Last updated 2026-07-17