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The Lodge at Lakeline Village

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 194 Google reviews · How we rank ›

4.1(194) 69 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsStudent HousingSenior Living ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
The Lodge at Lakeline Village
Services
Affordable & Section 8 Housing, Luxury Apartments, Student Housing
Reviews
194

The honest read

New tenants consistently praise the leasing team, especially Katherine DeLeon and Q, for their attentiveness and help with floor plans. Maintenance responds fast and fixes problems thoroughly. Residents living for years report a different experience: parking is severe, move-out disputes over deposits are contentious, office staff become unresponsive after lease signing, and ongoing complaints about cockroaches, theft, and neighbor violations go unaddressed.

The gap between the tour and residency experience is stark. Leasing staff set high expectations the management office does not meet. Amenities like the pool, gym, and grounds are maintained, but core issues like security gates left open and pest control undermine confidence in the complex's operations.

Praised for
  • Staff go above and beyond during tours and leasing
  • Quick maintenance response and quality repairs
  • Well-maintained grounds and amenities
  • Smooth application and move-in process
Watch-outs
  • Inadequate parking
  • Poor deposit refund handling and move-out disputes
  • Unresponsive office staff after move-in
  • Pest problems and theft/security concerns
  • Noise from other residents and marijuana smoke
responsive-managementpoor-communicationwell-maintainednoisy-neighborspest-problemsparking-issuesunresponsive-maintenancefriendly-staffslow-maintenancesafe-securepackage-theft
Best for: Renters who prioritize a smooth leasing experience and quick maintenance during their first year.
Think twice if: Parking is chronic and severe; long-term residents report deposit disputes, unresponsive management, pest issues, and theft. Short-term stays only.

What this place gets right

  • Responsive, helpful leasing team
  • Fast and thorough maintenance during occupancy
  • Competitive move-in promotions
  • Resort-style amenities

Worth knowing

  • Katherine DeLeon praised for professionalism and willingness to help after hours
  • Q noted for kindness during tours and leasing
  • Maintenance team (Kaysie and Danny mentioned) respond quickly to requests
  • Move-in promotions: two months free rent advertised
  • New Hope Deluxe 2 floor plan available
  • One reviewer reported $1650/month for one-bedroom plus $160/month in fees and $50/month valet trash
  • Parking is single-row per building with no registration system
  • Valet trash service skips Friday and Saturday

Reviews by category

Affordable & Section 8 Housing
Promotions (two months free) attract renters, but hidden fees ($160/month technology/wifi package, $50/month valet trash) and low-responsiveness post-move-in undermine value.
Pet-Friendly Apartments
Advertised as pet-friendly with up to three pets allowed; residents praise dog park maintenance but report theft concerns and broken gates compromising security.
Student Housing
Smooth leasing process appeals to first-time renters; Katherine DeLeon's attentiveness is a strength, but noise complaints and broken gates suggest this is not a quiet study environment.
Luxury Apartments
Resort amenities (pool, fitness center, outdoor kitchen, game room) are maintained well; however, thin walls, single-pane windows causing high utility bills, and Dollar Tree hardware undercut luxury positioning.
Townhome & Garden-Style Communities
New Hope Deluxe floor plan features fenced yards praised for layout; one reviewer appreciated the setup, but broken fencing and unrepaired maintenance dampen the townhome experience.
Senior Living Apartments
Not clearly evidenced in reviews; no senior-specific amenities or services mentioned.

How it stacks up

  • Rated 4.1 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 99
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
141
4
10
3
4
2
6
1
33

Quick answers

How quickly does maintenance respond?
Within hours to a day per recent reviews. Residents report quick turnaround for requests ranging from clogged sinks to AC repairs and appliance issues.
What are the parking conditions?
Each building has a single row of parking (including handicap spots). After 4pm, residents often park at other buildings and walk. No car registration system enforces rules.
Do you charge fees beyond rent?
Yes. One resident reported $1650/month rent plus $160/month technology/wifi package and $50/month valet trash service. Valet trash does not run Friday, Saturday, or holidays.

Similar apartment complexes nearby

Cypress Creek at Lakeline
65

Cypress Creek at Lakeline

4.2(21)✓ Google-verified

Long-term residents praise the responsive management team, particularly naming Audra and Priscilla, for quick action on requests and a welcoming atmosphere. The grounds stay clean, the pool works well for families, and planned events build community. Some newer residents report serious issues: unfinished repairs, mold in vents, a non-working dishwasher, and a $32 convenience fee to pay rent online. Management reportedly won't let tenants tour their exact unit before signing and declined to move an over-burdened renter to cheaper housing despite chronic late fees. Noise complaints and maintenance communication gaps persist for some. For income-restricted renters and families settled long-term, it works well and costs less than comparable complexes. Those with tight budgets, maintenance needs, or tight move-in timelines should confirm repair standards and fee structures upfront.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Lakeline Villas
58

Lakeline Villas

3.0(154)✓ Google-verifiedPublishes prices

Lakeline Villas delivers pleasant daily living for those who value location and don't push back on fees. The grounds are clean, staff like Nicole and Shelly are genuinely helpful, and individual units are roomy with usable amenities. However, UDR (the owner) aggressively layers on charges: $35/month parking per vehicle, guest parking fees, pet fees, forced internet subscriptions, and cleaning charges on move-out that eat deposits whole. Management is hard to reach; maintenance never confirms arrival times or progress. Safety varies-gates remain propped open despite gated-community promises. Expect to fight over billing errors and feel nickel-and-dimed throughout your lease.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Lakeline Oaks Retirement Community
75

Lakeline Oaks Retirement Community

4.8(31)✓ Google-verified

Residents and visitors consistently experience Lakeline Oaks as welcoming and well-run, with particular strength in food quality, staff warmth, and a full calendar of activities. One visitor reported discourteous treatment from the concierge, and another noted the premium pricing, but the overwhelming body of experience praises named managers Kenny and Mary Lou, chef Chris, and the care that runs through the community.

Senior Living ApartmentsLuxury ApartmentsTownhome & Garden-Style Communities

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Last updated 2026-07-17