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Windsor Burnet Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 179 Google reviews · How we rank ›

3.9(179) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Student Housing
Windsor Burnet Apartments
Service
Student Housing
Reviews
179

The honest read

Staff at the leasing office earn consistent praise for their professionalism and attentiveness, and maintenance responds quickly to repairs. Spacious apartments with high ceilings and modern amenities attract residents, especially those with pets or electric vehicles.

However, the community faces serious structural problems: car break-ins inside and outside the garage with little accountability from management, false fire alarms multiple times yearly that wake residents at 3 AM for an hour or more, and cockroach infestations that management dismisses as inevitable. Thin walls allow constant neighbor noise, broken building infrastructure lingers unfixed for months, and calling the office goes unanswered-residents must visit in person.

Praised for
  • responsive leasing staff (Victoria, Randie, Hannah, Eli)
  • fast maintenance response
  • spacious units with high ceilings
  • pet-friendly community
  • EV charging and modern amenities
Watch-outs
  • chronic car break-ins and poor security response
  • nightly fire alarm false alarms disrupting sleep
  • cockroach and pest infestations
  • thin walls and noise
  • management unresponsiveness to maintenance issues
  • poor communication, no phone support
friendly-staffresponsive-managementslow-maintenancenoisy-neighborspest-problemspoor-communicationpackage-theftsafe-secure
Best for: Pet owners and EV drivers who prioritize leasing staff attentiveness over building upkeep.
Think twice if: Car security, pest control, fire alarm reliability, and phone accessibility are deal-breakers; recent reviews show repeated vehicle break-ins, nightly false alarms, roach infestations, and no phone support.

What this place gets right

  • attentive, named leasing staff
  • quick maintenance response
  • high-ceiling, modern units
  • 24/7 EV charging and other amenities

Worth knowing

  • Leasing staff Victoria Villarreal, Randie, Hannah, and Eli specifically named for helpfulness
  • Maintenance technician Robert praised for speed and kindness
  • 4 false fire alarms yearly reported, often at 3 AM lasting an hour
  • Car break-ins reported both inside gated garage and in open lot with no surveillance footage shared to residents
  • Cockroach sightings weekly in warm months; management response: 'it's Texas, there's gonna be bugs'
  • 24-hour emergency maintenance and package pickup listed on website

Reviews by category

Student Housing
Leasing team quick and helpful, but building safety, pest, and maintenance problems frustrate long-term residents.
Pet-Friendly Apartments
Residents appreciate the dog-friendly environment and common areas despite no specific pest control for resident units.

How it stacks up

  • Rated 3.9 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

How we scored this

How We Score
Star rating 27
Review volume 98
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
123
4
4
3
6
2
6
1
40

Quick answers

What is the starting rent?
1 bedroom apartments start at $1,427; 2 bedroom at $1,850. Both prices carry an asterisk on their website, implying terms apply.
Can I reach the office by phone?
Multiple recent reviews report that calling goes unanswered. Residents say you must visit in person or use their new AI bot for rent reminders.
Is there EV charging?
Yes, the community offers 24-hour complimentary EV charging stations. One Tesla owner called this a huge convenience.

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Last updated 2026-07-17