Austin Apartment Reviews Guide
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Windsor Ridge Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 196 Google reviews · How we rank ›

4.0(196) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Student HousingLuxury Apartments
Windsor Ridge Apartments
Services
Student Housing, Luxury Apartments
Reviews
196

The honest read

Residents consistently praise the maintenance team's quick response and named staff members like Carlos and Hannah for reliability and care. The property itself draws repeated compliments for cleanliness and amenities, though office communication gaps, prior security lapses with vehicle thefts, and billing discrepancies frustrate longer-term residents. The leasing experience stands out as welcoming and patient.

Praised for
  • responsive maintenance staff
  • friendly, attentive leasing team
  • clean, well-maintained property
  • safe, quiet community
Watch-outs
  • inconsistent office communication
  • security concerns and vehicle break-ins
  • billing disputes and overcharges
  • slow follow-up on non-emergency requests
friendly-staffwell-maintainedquiet-communitysafe-securepoor-communication
Best for: First-time renters and students who value responsive maintenance and patient leasing support.
Think twice if: You prioritize office accessibility and billing transparency; past residents report inconsistent phone contact and water meter disputes.

What this place gets right

  • Maintenance responds within hours and follows through thoroughly
  • Named leasing staff (Chris, Taylor, Victoria, Cambria) known for patience and knowledge
  • Property is visibly clean and quiet
  • Pet-friendly with dog parks and pool areas

Worth knowing

  • Carlos from maintenance known for quick, efficient repairs and cleanliness
  • Hannah (office staff) handles requests within 24 hours
  • Maintenance typically responds within 2 hours
  • Leasing staff: Chris, Taylor, Victoria, Cambria noted by name in reviews
  • Clubhouse available for events with $250 usage fee (was $500)
  • Winter storm damage involving window leaks cited as slow to resolve

Reviews by category

Student Housing
Leasing team praised for patience with first-time renters; maintenance responsive and efficient.
Luxury Apartments
Property clean and quiet; amenities and finishes appreciated, though office communication delays frustrate some residents.

How it stacks up

  • Rated 4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
136
4
10
3
7
2
8
1
35

Quick answers

How quickly does maintenance respond?
Reviewers report responses within 2 hours and issue resolution typically same-day or within 24 hours, depending on complexity.
Can I have pets here?
Yes, the property is pet-friendly with dog parks on site. However, one reviewer noted enforcement of where dogs are allowed (pool, gym) is inconsistent.
Are the leasing agents helpful?
Multiple reviews praise staff by name (Victoria, Chris, Taylor, Cambria) for answering questions in depth, patience, and knowledge, especially for first-time renters.

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Last updated 2026-07-17