Austin Apartment Reviews Guide
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Yardhomes Trailside

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 53 Google reviews · How we rank ›

4.4(53) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
Yardhomes Trailside
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
53
Compare: Baxter at Westwood vs Yardhomes Trailside: which fits a townhome or garden-style search?

The honest read

Leasing staff Trilby and Gabby consistently impress newcomers, and the property itself offers clean grounds, a gym, pool, and dog park. Post-move-in experience sours: residents face pest issues, surprise fees piling up to $400+ monthly beyond the base rent, slow responses to requests, and billing errors (duplicate insurance charges, inactive services still billed). Some praise the townhome layout compared to apartments, but management communication and fee transparency remain major pain points.

The community shows potential with strong maintenance staff and event planning, yet residents report feeling misled on pricing and abandoned after signing. One new manager has drawn sharp criticism for being unhelpful and dismissive, in contrast to the assistant manager and maintenance team who are noted as professional and responsive.

Praised for
  • friendly leasing staff
  • beautiful grounds and amenities
  • community events and atmosphere
  • spacious townhomes
Watch-outs
  • pest problems (ants, roaches, wasps, spiders)
  • undisclosed and hidden monthly fees
  • poor manager conduct and communication
  • billing discrepancies and errors
responsive-managementpoor-communicationpest-problemswell-maintainedfriendly-staffoverpriced
Best for: people seeking spacious townhomes who can navigate billing carefully and tolerate move-in delays
Think twice if: You need fast communication, transparent billing, and minimal pest issues; this community has struggled with all three since opening

What this place gets right

  • welcoming leasing staff (Trilby, Gabby)
  • spacious townhomes with fenced yards
  • well-maintained grounds and fitness amenities

Worth knowing

  • Leasing agent Trilby and community manager Gabby praised by multiple reviewers for professionalism and event planning
  • assistant manager and maintenance team noted as professional and responsive
  • pest control uses spray-based treatment; residents report ongoing infestations (ants, roaches, wasps, spiders, crickets)
  • irrigation charged as separate monthly fee (watering 4 times daily including during heat hours, contradicting local water restrictions)
  • amenities fee charged separately but does not cover dog park waste stations
  • valet trash is only trash method (no community dumpsters); residents report being billed for services not yet activated
  • move-in package not provided; residents waited months for Ring access instructions and mail keys
  • welcome gift promised but not delivered

Reviews by category

Townhome & Garden-Style Communities
residents praise spacious layout and multiple windows over comparable apartments; one notes primary bedroom too large, kitchen storage limited
Pet-Friendly Apartments
dog park with wash station available but lacks shade, waste stations not regularly emptied; unclean park attracting pests and stray dogs
Luxury Apartments
marketed as premium community but move-in experience and billing practices undermine positioning

How it stacks up

  • Rated 4.4 against a 4.05 average across the 111 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 13% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 75
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
44
4
0
3
1
2
0
1
8

Quick answers

What amenities are included, and are there extra fees?
Fitness center, pool, dog park, trail access are included. Amenities fee is charged separately but does not cover dog park waste cleanup. Irrigation and valet trash are separate monthly charges.
How long does the move-in process take?
Welcome info and move-in packages are not provided automatically; residents report waiting weeks to months for basic access codes, mail keys, and service instructions like Ring setup.
Are there pest control issues I should know about?
Multiple residents report ongoing infestations including ants, roaches, wasps, spiders, and crickets despite pest control service. Pest control uses spray-based treatment.
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Last updated 2026-07-17