Half the reviews celebrate helpful staff (Jurnee, Blanca, Bailey named) and a quiet, well-kept community with strong amenities, particularly the dog park. The other half detail frustrations: units arriving dirty with previous tenants' belongings, paper-thin walls transmitting neighbor noise and street traffic, responsive service that abruptly stops after signing, and aggressive pet cleaning charges even on clean move-outs.
The price-to-value trade-off divides tenants. Long-term residents speak warmly of staff handling personal situations and maintenance responsiveness. Short-term residents cite surprise fees, unenforceable pool rules, pest issues, and a stretched-thin courtesy patrol.
Strong maintenance and staff care earned five-star praise from long-term residents, but new arrivals report poor communication, unaddressed noise disputes, and safety worries. Parking fees ($45/month) and gate access issues frustrate newcomers, though the location offers convenience and apartments are spacious.
Staff go out of their way during leasing, with Genee, Jahmani, and the management team earning repeated praise for patience and compassion even during high-stress situations. The complex moved residents in within days and offers good value at stated rates of $915 for one-bedroom and $1,100 for two-bedroom, plus a dog park and quiet surroundings. A roach problem reported by at least one recent resident and inconsistent staff performance elsewhere temper the picture. The property includes pool, fitness center, and parking; your experience hinges on catching the right leasing staff and whether maintenance stays on top of pest control.
Residents consistently describe a well-kept, peaceful community with strong leasing and maintenance staff who respond quickly and by name. Alissa, DeChell, and Ricardo earn repeated praise for going beyond standard service. Amenities including pool, gym, and clubhouse meet expectations after updates. The trade-off is cost. A handful of residents flag lease terms as steep and security as inconsistent. Recent theft and vehicle break-ins have shaken confidence despite gated access. Staff responses to these incidents struck some as dismissive given the rent premium. Not ideal for those prioritizing rock-solid perimeter safety or flexible lease negotiation.
Last updated 2026-07-17