Austin Apartment Reviews Guide
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Nova North Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 190 Google reviews · How we rank ›

4.3(190) 72 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
Nova North Apartments
Services
Student Housing, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
190

The honest read

Strong maintenance and staff care earned five-star praise from long-term residents, but new arrivals report poor communication, unaddressed noise disputes, and safety worries. Parking fees ($45/month) and gate access issues frustrate newcomers, though the location offers convenience and apartments are spacious.

Praised for
  • friendly and responsive staff
  • quick maintenance response
  • long-term tenant loyalty
  • spacious apartments
  • regular upkeep
Watch-outs
  • noise complaints mishandled
  • slow initial maintenance response
  • parking costs and shortages
  • safety and crime concerns
  • inconsistent customer service
  • unresponsive management
responsive-managementunresponsive-maintenancenoisy-neighborsfriendly-staffslow-maintenanceparking-issuessafe-secure
Best for: Long-term residents seeking affordable housing with reliable maintenance and community stability.
Think twice if: You are noise-sensitive, need immediate repairs, or prioritize parking availability without monthly fees.

What this place gets right

  • Maintenance responds promptly for established tenants
  • friendly, attentive staff
  • spacious floor plans
  • proximity to shopping and highways

Worth knowing

  • Parking permit under carport costs $45/month
  • Maintenance typically responds next day for established residents
  • Harris branch location mentioned
  • History of police presence on property twice per week (per one tenant)
  • Gate access not consistently enforced

Reviews by category

Student Housing
Affordable and spacious, but noise control and security concerns deter some younger residents
Affordable & Section 8 Housing
Low base rent appeals to financially constrained tenants; parking fees and safety issues reduce value
Pet-Friendly Apartments
No review evidence regarding pet policies

How it stacks up

  • Rated 4.3 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 57% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 99
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
130
4
24
3
9
2
8
1
19

Quick answers

How long does maintenance typically take?
For established residents, repairs are usually completed the next day after reporting. Newer tenants report longer waits.
What is the parking situation?
Street parking is available but limited. Carport parking requires a $45/month permit.
What amenities are included?
Fitness center, swimming pool, volleyball court, and playground.

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Half the reviews celebrate helpful staff (Jurnee, Blanca, Bailey named) and a quiet, well-kept community with strong amenities, particularly the dog park. The other half detail frustrations: units arriving dirty with previous tenants' belongings, paper-thin walls transmitting neighbor noise and street traffic, responsive service that abruptly stops after signing, and aggressive pet cleaning charges even on clean move-outs. The price-to-value trade-off divides tenants. Long-term residents speak warmly of staff handling personal situations and maintenance responsiveness. Short-term residents cite surprise fees, unenforceable pool rules, pest issues, and a stretched-thin courtesy patrol.

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Staff go out of their way during leasing, with Genee, Jahmani, and the management team earning repeated praise for patience and compassion even during high-stress situations. The complex moved residents in within days and offers good value at stated rates of $915 for one-bedroom and $1,100 for two-bedroom, plus a dog park and quiet surroundings. A roach problem reported by at least one recent resident and inconsistent staff performance elsewhere temper the picture. The property includes pool, fitness center, and parking; your experience hinges on catching the right leasing staff and whether maintenance stays on top of pest control.

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Leasing staff here-particularly Angelica and Amber-earn consistent praise for warmth and attentiveness throughout the apartment-search process. Maintenance, especially Franklin, responds quickly to repair requests. The grounds stay clean and the property feels gated and secure. However, serious complaints center on a persistent pest problem that went unresolved for years despite repeated reports, and on steep move-out charges residents feel were unjustified or poorly documented. Some residents with families note that upper-floor noise issues and thin soundproofing create tension with neighbors who object to daytime sounds. Spanish-speaking residents report feeling ignored by office staff.

Student HousingAffordable & Section 8 Housing

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Last updated 2026-07-17