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Beck at Wells Branch

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 467 Google reviews · How we rank ›

3.3(467) 59 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly ApartmentsLuxury Apartments
Beck at Wells Branch
Services
Student Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
467

The honest read

Strong maintenance teams handle repairs within hours and residents prize the quiet, attractive setting and amenities like the fitness center and pool. However, prospective tenants report phone lines that don't work and staff who vanish mid-application, while current residents describe undisclosed fees, pest sightings, and slow recovery from major issues like water damage.

Praised for
  • fast, responsive maintenance
  • friendly, helpful staff
  • well-kept grounds and amenities
  • convenient location and transit access
Watch-outs
  • unresponsive front office staff
  • hidden fees and unclear billing
  • pest problems (rats and roaches)
  • data security and administrative failures
poor-communicationwell-maintainedpest-problemsgreat-amenitiesfriendly-staffslow-maintenance
Best for: students and pet owners seeking quick maintenance response and amenities; quiet community valued by residents
Think twice if: front office communication is unreliable; verify all fees in writing before signing; pest complaints warrant direct questions during tours

What this place gets right

  • maintenance resolves issues same day
  • quiet, well-maintained grounds
  • full amenity suite (gym, yoga, pools)
  • good walkability to shopping and transit

Worth knowing

  • Maintenance completes work within 2 hours of request in some cases
  • Manager Karla noted for going above and beyond
  • Unit features include attached garages and yard space for dogs
  • A/C repairs handled promptly
  • Common areas understaffed per one reviewer

Reviews by category

Student Housing
Maintenance praised for speed; front office communication is a major pain point for prospective tenants
Pet-Friendly Apartments
Pet owners praise yard space and dog-friendly layout; no complaints about pet policies reported
Luxury Apartments
Amenities and finishes well-regarded; administrative failures and undisclosed costs undercut the luxury positioning

How it stacks up

  • Rated 3.3 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
216
4
42
3
24
2
19
1
166

Quick answers

How fast do they fix problems like A/C?
Maintenance typically responds within 2 hours of a request and completes repairs the same day, according to recent reviews.
What happens if I call about moving in?
Multiple recent reviews report that published phone numbers don't work and staff stop answering calls mid-application. Plan to visit in person.
Are pets allowed and is there yard space?
Yes. The website lists pet-friendly spaces, and current residents report having dogs with access to yards and garages.
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Last updated 2026-07-17