The leasing team delivers standout attention: reviewers consistently name Joel, Tanya, and Maria for patient, knowledgeable tours and clear explanations of costs and move-in options. Management responds to maintenance concerns promptly, and residents praise peaceful living and well-kept grounds.
However, a minority report serious problems: cockroach infestations that go untreated despite rent collection, slow repairs, and one account of registered vehicles being towed without recourse. The stark divide between five-star and one-star ratings suggests experiences differ sharply by unit or timing.
Strong maintenance teams handle repairs within hours and residents prize the quiet, attractive setting and amenities like the fitness center and pool. However, prospective tenants report phone lines that don't work and staff who vanish mid-application, while current residents describe undisclosed fees, pest sightings, and slow recovery from major issues like water damage.
Most residents praise Patrick and the leasing team for patient, responsive service, and the maintenance crew for swift repairs. The property itself earns consistent compliments for its pool, design, and cleanliness. One long-term resident reported a decline in upkeep (broken gate, poor trash management, pet waste issues) and received little communication or explanation when their security deposit was withheld.
Strong staff and quick maintenance responses earn loyalty from many residents, though persistent pest issues, aging bathrooms and kitchens, and tight pricing undermine the appeal. The 4.2 rating reflects a split: families and long-term tenants prize the community feel and reliable service, while others struggle with cracks that let bugs in and find the dated interiors hard to overlook.
Last updated 2026-07-17