Austin Apartment Reviews Guide
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Belmont Place Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 255 Google reviews · How we rank ›

4.4(255) 73 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Belmont Place Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
255

The honest read

New management has earned strong loyalty from recent arrivals and long-term residents who praise staff responsiveness and care, particularly leasing manager Veronica. However, long-standing tenants report serious structural decay, persistent pest problems, and maintenance delays that predate the recent ownership change, creating a sharp divide in experience based on when residents moved in and which building they occupy.

The complex sits at a crossroads: newer or relocating residents find the location convenient and staff genuinely helpful, while long-term residents document chronic issues (dry rot, rat infestations, inadequate cooling) they say management concealed during tours. Pricing online differs significantly from quoted rates at the property.

Praised for
  • responsive management team (especially Veronica)
  • helpful, professional staff
  • good location near shops and schools
  • new ownership making improvements
Watch-outs
  • structural decay (dry rot, crumbling wood, foundation issues)
  • pest infestations (roaches, rats, gnats)
  • slow or unresponsive maintenance
  • deceptive pricing practices
  • poor upkeep (pool, common areas, mail room)
  • AC inadequate for summer heat
responsive-managementslow-maintenancepest-problemswell-maintainedfriendly-staffunresponsive-maintenance
Best for: New residents or those relocating who prioritize staff kindness and location over older building infrastructure.
Think twice if: Long-term residents report unresolved structural decay, pest infestations, and inadequate AC; online pricing often misrepresents quotes given during tours.

What this place gets right

  • New management team addressing past neglect
  • Helpful leasing staff (Veronica, Yania, Elvis named)
  • Convenient location with nearby amenities
  • Approved second-chance applicants others rejected

Worth knowing

  • Veronica (leasing manager) named repeatedly for resolving payment disputes and assisting tenants
  • Elvis noted for application support
  • Yania listed as office staff
  • New ownership within past 6-9 months
  • Prior management did not maintain payment ledgers
  • Building 10 has known foundation issues photographed by management but only patched
  • Multiple buildings show dry rot, crumbling windowsills, falling gutters since hail damage in 2023
  • Pool area undergoing renovation

Reviews by category

Pet-Friendly Apartments
Pet ownership noted positively by residents (disc golf activities with maintenance, community described as having many "fur babies"), but pest control service inconsistent.
Townhome & Garden-Style Communities
Units described as spacious and roomy, but structural issues (dry rot, foundation cracking, warped floors, spongy feel) undermine living quality for long-term residents.
Affordable & Section 8 Housing
Marketed as good price and affordable, but pricing quotes differ from online listings by $400-500.
Luxury Apartments
Older buildings with outdated appliances and aesthetics; new management renovation plans do not yet match luxury standards.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 78% of the businesses in this directory.

How we scored this

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
207
4
9
3
2
2
4
1
33

Quick answers

Do they accept pet owners?
Yes. Their website lists pet-friendly apartments, and residents confirm many pet owners live there.
What has changed recently?
New ownership and management team arrived within the past 6-9 months. The previous management did not keep payment records; the new team helped tenants recover money and is planning pool area renovations.
Is the price online the same as quoted on tours?
No. Reviewers report online pricing and in-person quotes differ by $400-500 depending on move-in date.

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Staff leadership (particularly Gio) earns consistent praise for professionalism and quick repairs, but recent reviews show a sharp collapse in office communication, maintenance response, and pest control follow-through. Older residents report unresolved roaches, broken amenities, and deposit holds; newer movers cite oven repairs ignored and late fees after move-in date changes.

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New management has transformed the property with visible upgrades and staff who go out of their way to help tenants through leasing and maintenance requests. Yansi and Veronica in the office handle renewals and move-ins with care, and maintenance crews respond quickly to repair requests. A recent roach infestation in a move-in unit and chronic dryer failures in the laundromat are notable gaps. Office availability limited to weekdays may inconvenience evening or weekend questions. The bulk of recent praise stems from the management turnover and property refresh.

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Last updated 2026-07-17