Austin Apartment Reviews Guide
Menu
Request a quote Call

Chesapeake

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 75 Google reviews · How we rank ›

3.4(75) 56 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Chesapeake
Service
Pet-Friendly Apartments
Reviews
75

The honest read

New leasing staff, especially Ashley and Diego, win consistent praise for attentiveness and transparency during sign-up; residents with fresh leases note affordable pricing and a low-key feel. However, a sharp divide appears after move-in. Long-term residents report rats and insects ignored for weeks, HVAC leaks left unfixed, work orders closed without completion, and office phone calls going unanswered-a pattern spanning months. Several cite management turnover every three to six months and security deterioration (broken gates, unauthorized vehicles, package theft). A handful of reviews suggest recent management has begun to improve conditions, yet pest and maintenance failures dominate the most recent complaints.

Diego's showings and Ashley's friendly rapport during tours garner five-star reviews; their follow-up lapses after lease signing shift the tone sharply downward. Residents with infants and pets report feeling unsafe. The property's age and low rent appear attractive on arrival, but the gap between leasing promises and maintenance reality emerges quickly.

Praised for
  • Leasing staff responsive and kind
  • Low prices for the location
  • Management turnaround in progress
  • Smaller, community-oriented complex
Watch-outs
  • Pest control failures and rodent problems
  • Maintenance unresponsive and incomplete repairs
  • Office staff become unresponsive after move-in
  • Security and gate issues
friendly-staffresponsive-managementslow-maintenancepest-problemsunresponsive-maintenancepackage-theftsafe-secure
Best for: People relocating quickly on tight budgets who can tolerate older properties and accept repair delays.
Think twice if: Families with infants or pets, or anyone needing reliable pest control and quick maintenance response times; reviews show serious unresolved rodent issues and management unresponsiveness after move-in.

What this place gets right

  • Affordable rents (reviewed as rare for Austin)
  • Welcoming leasing process with named staff (Ashley, Diego)
  • Smaller community where residents know neighbors
  • Outdoor amenities and storage

Worth knowing

  • Ashley and Diego named as standout leasing staff
  • Pest control failures specifically: rats, insects, holes left unpatched for weeks
  • HVAC dripping water unresolved; maintenance unable to fix simple drain issues
  • Work orders closed without completion
  • Broken front gate unfixed for at least three years
  • Office stops answering phones after residents move in
  • Management turnover every three to six months reported
  • Laundry facility operated by third party with frequent appliance downtime

Reviews by category

Pet-Friendly Apartments
Advertised as pet-friendly but pest control lapses put dogs and residents at risk; some residents report dog waste not picked up grounds-wide.

How it stacks up

  • Rated 3.4 against a 3.98 average across the 280 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

How we scored this

How We Score
Star rating 3
Review volume 82
Review recency 98
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
42
4
3
3
2
2
0
1
28

Quick answers

Are there laundry facilities in-unit or on-site?
The website lists washer/dryer hookups available. Reviewers also mention a laundry room operated by a third party; multiple residents note appliances in that room frequently malfunction.
Is the property pet-friendly?
Yes, Chesapeake is pet-friendly. One long-term resident praised the walkability for dogs, though others complained that dog waste is not cleaned up grounds-wide.
What amenities are included?
The website lists swimming pool, spa, clubhouse, business center, playground, and picnic area. Reviewers praise the clubhouse and wooden floors; storage units on some patios were noted favorably.
Request a quote

Similar apartment complexes nearby

The Lantern
59

The Lantern

3.4(253)✓ Google-verified

New management has shifted resident experience significantly: recent arrivals praise responsive communication, staff by name, and quick maintenance turnaround. Long-term residents and those arriving under prior leadership describe unreachable management, pest-infested units, and weeks-long repair delays. The complex sits at a turning point, with active landscaping and weekly cleanups now visible, but complaints about AC, pest control, and lock repairs persist in older reviews. Staff like Zina and Xena are individually named for going off-shift to help residents, yet the same residents report the broader organization still leaves work orders unfollowed.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
View profile
Baxter at Westwood
75

Baxter at Westwood

4.2(377)✓ Google-verified

Most residents celebrate a quiet, family-friendly community with standout maintenance staff who respond promptly to requests. The office team earns consistent praise for patience and professionalism, and amenities like two pools, a fitness center, and on-site dog park are well-used. One long-term resident reported years of deferred maintenance including rotting wood, unsealed frames, mold in HVAC systems, and standing water in dishwashers. That reviewer also flagged aggressive security deposit deductions and aggressive towing of vehicles with registration issues. Current ownership appears more responsive, though older units still carry legacy problems.

Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style Communities
View profile
Copperline at Village Oaks Apartments
59

Copperline at Village Oaks Apartments

3.1(561)✓ Google-verified

Staff excellence masks deeper problems. Leasing agents like Halina, Yanet, and CJ earn repeated praise for patience and professionalism, and maintenance techs Adrian and CJ handle repair requests quickly. Yet residents report persistent issues: AC systems that freeze and leak, creating black mold; pest infestations; and management that enforces parking changes without warning, leaving tenants with $400 tow bills. One long-term resident notes that frequent ownership changes coincide with unpredictable fee structures, suggesting the business prioritizes new lease deals over tenant retention. Management responsiveness appears inconsistent. Some residents receive quick fixes; others wait weeks for major repairs or encounter dismissive responses to legitimate concerns. The company has been towed vehicles to undisclosed lots and resists accountability. For budget-conscious renters, the advertised low rates and lease incentives may offset these risks, but stability-focused residents should weigh the pattern of operational friction.

Student HousingLuxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17