Chesapeake
New leasing staff, especially Ashley and Diego, win consistent praise for attentiveness and transparency during sign-up; residents with fresh leases note affordable pricing and a low-key feel. However, a sharp divide appears after move-in. Long-term residents report rats and insects ignored for weeks, HVAC leaks left unfixed, work orders closed without completion, and office phone calls going unanswered-a pattern spanning months. Several cite management turnover every three to six months and security deterioration (broken gates, unauthorized vehicles, package theft). A handful of reviews suggest recent management has begun to improve conditions, yet pest and maintenance failures dominate the most recent complaints. Diego's showings and Ashley's friendly rapport during tours garner five-star reviews; their follow-up lapses after lease signing shift the tone sharply downward. Residents with infants and pets report feeling unsafe. The property's age and low rent appear attractive on arrival, but the gap between leasing promises and maintenance reality emerges quickly.
