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Enclave at La Frontera

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 105 Google reviews · How we rank ›

3.1(105) 52 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Enclave at La Frontera
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
105

The honest read

Enclave is marked by extreme polarization: a handful of five-star reviews praise specific staff members (Destiny Castillo, Ryan the technician, Reese the manager), while the majority of reviews detail persistent mold, roaches, mice, slow repairs, and management unresponsiveness. One reviewer spent a year dealing with mold, broken appliances unfixed for two months, and management that refused professional mold remediation. Common complaints span broken package lockers still being charged for, trash not collected, hallway sewage backups, and thin walls. Some residents report safety concerns ranging from break-ins to child predators not being disclosed.

Praised for
  • Staff kindness and responsiveness (specific staff members named)
  • New management showing improvement
  • Welcoming leasing office
Watch-outs
  • Severe mold throughout building
  • Roaches and pest control failures
  • Slow or unresponsive maintenance
  • Poor management communication and turnover
  • Filthy common areas and inadequate cleaning
  • Structural issues and aging apartments
poor-communicationpest-problemsslow-maintenanceunresponsive-maintenancefriendly-staffresponsive-management
Think twice if: Residents report persistent mold, pest infestations unresolved by maintenance, and slow response times; if health, safety, and quick repairs matter to you, look elsewhere.

What this place gets right

  • Certain staff members are highly praised for kindness and responsiveness
  • Resort-style pool and fitness center on-site
  • Pet-friendly with package lockers (when functional)

Worth knowing

  • Destiny Castillo, Carol, Reese (manager), and Ryan (technician) named as standout staff
  • Mold documented in air vents, walls, bathroom, kitchen, window seals; management stated they bleach and paint over rather than hire professional mold remediation
  • Washer broken for two months before replacement part arrived, dishwasher returned with mold still inside
  • Roaches present throughout tenure despite regular pest control requests; fumigation ineffective
  • Package kiosk broken for months while residents charged monthly
  • Hallway sewage backups reported
  • Broken door lock took three months to receive deadbolt after break-in on move-in day
  • AC leak in bathroom vent caused tub rust and cracking; leak not repaired until January (four months later)

Reviews by category

Pet-Friendly Apartments
Pet-friendly designation not supported by reviews; residents note overflowing dog waste in common areas due to poor enforcement of owner cleanup responsibility
Luxury Apartments
Luxury positioning contradicted by widespread reports of aging buildings, mold, structural issues, filthy grounds, and unresolved maintenance that belies premium status

How it stacks up

  • Rated 3.1 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
5
3
3
2
4
1
44

Quick answers

Is the package locker working?
Reviewers report it has been broken for months while residents are still charged monthly for the service.
How responsive is maintenance?
Responses vary widely. One technician (Ryan) is praised for timely work. Others report two-month waits for work orders and repairs stretching four months or longer.
Are there pets allowed?
Yes, the complex lists pet-friendly housing. However, reviews indicate inadequate enforcement of owner cleanup, leading to significant waste in common areas.

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District on La Frontera
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Living here means dealing with widespread pest problems, delayed maintenance, and an unresponsive management team. The leasing office staff (particularly Luz) make a strong first impression during tours, but once the lease is signed, follow-through falls apart. Common complaints span the same grievances repeated across months without resolution: roaches and ants, broken amenities, maintenance requests marked complete but never done, and neighbors disturbing others with no management enforcement. Greystar manages the property and their stated amenities include a fitness center, multiple pools, and professionally finished units with stainless steel appliances and fireplaces. In practice, reviewers report the gym has been closed for nearly a year, pool water quality issues, and units lacking promised features like fireplaces or proper TV mounting space. Application fee is $99. The property is gated but has security gaps (hole in fence, office break-in with stolen checks).

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Auro Crossing
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Auro Crossing shows a sharp divide: recent arrivals of new management and staff have won strong praise for responsiveness and care, yet ongoing issues with cleanliness, rule enforcement, and past staff behavior continue to frustrate residents. Units themselves draw compliments, but common areas, pest problems, and inconsistent communication between office and maintenance leave some tenants questioning their stay.

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Bellrock La Frontera
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Bellrock La Frontera

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Bellrock splits sharply between residents who praise the courtesy officers, maintenance team, and office staff for quick, caring responses, and those who experienced catastrophic failures in both maintenance and management. A roof leak that took months to address, water damage, and offer of inadequate temporary housing soured one household entirely. Pest control lacks proactivity, security sometimes does not answer calls, and parking disputes have caused repeated tows. The property itself looks well-maintained and offers solid amenities, but service delivery is inconsistent. A management transition appears underway and may be shifting things, though follow-through remains uneven. Families and pet owners drawn to the dog parks and trails seem happier; renters facing actual problems report dismissive, hands-off handling. The gap between "we love the staff" and "management does nothing" suggests that individual staff members (Frank, Angela, Ashley, Luis, Daniel) carry the load, while systems for tracking complaints, pest control, and noise do not.

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Last updated 2026-07-17