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Highline Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 141 Google reviews · How we rank ›

3.6(141) 61 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Highline Apartments
Service
Luxury Apartments
Reviews
141

The honest read

Most residents praise Highline's fast maintenance response and welcoming staff, with many citing the clean grounds, pet policies, and easy access to the Domain and major roads. Newer or longer-stay residents consistently recommend it, but a vocal minority report finding trash and roaches during tours, accounting mistakes on old accounts, and occasional amenity closures that disappointed some.

Staff member Lyyza is named repeatedly for leasing assistance. Emergency maintenance has responded within an hour, even at night. Flex billing is available. The neighbourhood appeals to those with dogs, and the covered parking and gated entry add convenience. Wall soundproofing remains a weakness for sensitive sleepers.

Praised for
  • quick, attentive maintenance
  • friendly, responsive staff
  • clean, well-maintained grounds
  • pet-friendly policies
  • convenient location near shopping and highways
Watch-outs
  • unclean buildings and pest issues
  • poor management
  • thin walls and noise from neighbors
  • billing and accounting errors
  • amenity downtime
responsive-managementwell-maintainedfriendly-staffpest-problemsclean-common-areasnoisy-neighborsgreat-amenities
Best for: Pet owners seeking responsive maintenance and friendly staff near major Austin routes.
Think twice if: You are sensitive to noise from neighbors or have experienced pest issues; tour multiple buildings carefully and verify amenity status before committing.

What this place gets right

  • emergency maintenance responds within an hour
  • named staff member (Lyyza) known for smooth leasing
  • flex billing option available
  • pet-friendly with nearby trails

Worth knowing

  • Lyyza praised repeatedly for leasing and move-in support
  • Emergency maintenance responds within one hour, including nights
  • Flex billing option mentioned
  • Covered and garage parking available
  • Gated entry and package lockers
  • Working pool and hot tub (though recent closures reported for maintenance)
  • Dog-friendly with nearby walking trails

Reviews by category

Luxury Apartments
Strong praise for modern amenities, friendly staff, and responsive maintenance; concerns about cleanliness and pest control in some buildings during tours.

How it stacks up

  • Rated 3.6 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

How we scored this

How We Score
Star rating 10
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
10
3
6
2
5
1
39

Quick answers

How fast does emergency maintenance respond?
Within one hour, even for calls made late at night. One resident locked out at 9 PM had a lock replaced by maintenance within 60 minutes.
Is the complex pet-friendly?
Yes. Multiple residents mention being able to walk dogs on nearby trails and feeling welcome with their pets in the community.
What payment options are available?
Flex billing is mentioned as an available option for residents.
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Last updated 2026-07-17