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The Monterra

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 239 Google reviews · How we rank ›

4.1(239) 73 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
The Monterra
Services
Student Housing, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
239

The honest read

Most residents find The Monterra safe, clean, and well-run by staff who know them by name. Manali, Colten, Eduardo, and Brian stand out for going beyond routine tasks. The main friction points are ground-floor pest problems near wooded areas and inconsistent maintenance response during initial move-ins.

Pet owners appreciate the community's dog-friendly culture. Amenities including a gym, yoga room, free car wash, and pool draw consistent praise. Some residents report package theft and concerns about enforcement of towing policies.

Praised for
  • responsive, friendly staff
  • clean and well-maintained grounds
  • safe, quiet community
  • quick maintenance service
Watch-outs
  • pest control ineffective (scorpions, insects, roaches)
  • package theft from mailroom
  • slow response to work orders
  • parking/towing without warning
responsive-managementwell-maintainedquiet-communityclean-common-areaspest-problemsfriendly-staffpackage-theftgreat-amenitiessafe-secure
Best for: Pet owners, families seeking a quiet, gated community with responsive staff and amenities.
Think twice if: Ground-floor units or relocating to a new property; pest issues and delayed work-order resolution are more common early on.

What this place gets right

  • named staff who follow up personally (Manali, Colten, Eduardo, Brian)
  • extensive amenities (gym, yoga, pool, free car wash, work area)
  • gated community with strong security focus
  • quick maintenance response for established residents

Worth knowing

  • Manali (leasing assistant manager) named multiple times for attentiveness during tours and move-in
  • Colten (leasing) noted for proactive follow-up and special requests
  • Eduardo (maintenance supervisor, recent hire) praised for appliance installation and general improvement in maintenance responsiveness
  • Brian (maintenance team) credited for prompt request resolution
  • Gym, yoga room, pool, free car wash, free coffee, free work area, and on-site library listed as amenities
  • Gated community with access control
  • Ground-floor residents report scorpion and insect issues near wooded boundary
  • Mailroom package theft despite access control; management response criticized

Reviews by category

Pet-Friendly Apartments
Residents with dogs praise the community as genuinely pet-friendly with staff who care.
Student Housing
Close to major tech employers (Apple Parmer Lane) and highway access noted as convenient for work commute.
Affordable & Section 8 Housing
Reasonable rent increases mentioned; no specific pricing evidence for affordability tier.
Luxury Apartments
Floor-to-ceiling windows, extensive amenities, gated security, and creek trails appeal to upscale renters.

How it stacks up

  • Rated 4.1 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
137
4
52
3
18
2
7
1
25

Quick answers

What amenities does The Monterra offer?
Gym, yoga room, pool, free car wash, free coffee, free work area, on-site library, and creek trails. Their website also lists floor-to-ceiling windows and gated access.
How responsive is maintenance?
Established residents report quick turnaround; newer residents sometimes experience delayed work orders. A recent maintenance supervisor hire (Eduardo) has improved response times.
Is this good for pet owners?
Yes. Multiple reviews praise the community as dog-friendly, and staff are noted for accommodating pet-related needs and questions.
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Last updated 2026-07-17