Austin Apartment Reviews Guide
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Lakeside at La Frontera

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 316 Google reviews · How we rank ›

3.7(316) 63 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Lakeside at La Frontera
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
316

The honest read

Lakeside at La Frontera draws praise for Kolbi and newer staff who genuinely help, plus its location and amenities, but moves with caution: roaches plague units consistently, the office often ignores calls, and maintenance can take months to fix basics. Renew your lease or tour in person only.

Unit quality varies widely. Some enjoy nine-year tenancies and lake views; many report filthy apartments on arrival, ongoing pest battles, and staff turnover that breaks continuity. The property reads as underfunded operations struggling under volume.

Praised for
  • responsive management when you reach Kolbi
  • leasing staff attentive on initial tours
  • long tenancy options and lake views
  • amenities including pool, fitness, dog park
Watch-outs
  • widespread roach infestations
  • office phones unanswered, poor communication
  • slow maintenance responses (weeks to months)
  • poor unit cleanliness on move-in
responsive-managementpoor-communicationunresponsive-maintenanceslow-maintenancepest-problemspackage-theftfriendly-staff
Best for: Long-time residents happy with a stable manager; first-time renters should tour in person first.
Think twice if: Roaches, slow office response, and maintenance delays are recurring problems; do not rent sight unseen.

What this place gets right

  • Kolbi's personal responsiveness once engaged
  • amenities including fitness center, dog park, walking trails
  • long-term lease stability available
  • on-site co-working and resident bar

Worth knowing

  • Kolbi (property manager) consistently praised for responsiveness and professionalism
  • Ester (leasing agent) noted for thorough tour experience
  • Sandra (office staff) cited for diligence with resident concerns
  • Roach infestations reported across multiple units over months
  • Package lockers non-functional for approximately 6 months
  • Maintenance requests documented as taking 4 months (toilet) and multiple weeks (basic repairs)
  • Vehicle towing incidents reported due to parking communication failures
  • No compensation offered in several severe cases despite tenant fault claimed as negligible

How it stacks up

  • Rated 3.7 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How we scored this

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
193
4
17
3
8
2
5
1
93

Quick answers

Can I tour apartments before signing online?
Yes. Multiple reviews stress the importance of in-person tours, as units may have cleanliness or pest issues not visible in photos.
What happens if I cannot reach the office?
Calling the front office is difficult; some reviews report unanswered phones and unresponded voicemails. Email and in-person visits may be more reliable.
How long do maintenance requests typically take?
Timelines vary. Some requests are handled quickly; others documented in reviews took 4 months (toilet repair) or involved unresolved issues for weeks.

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La Frontera Square
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Living here often feels more like home than apartment, with staff and maintenance crews who go by name and respond fast. The thick construction keeps it quiet, the location opens onto Round Rock shops and restaurants, and newer AC systems plus recent renovations draw praise. One serious review painted studios as musty with humidity problems, water rust, and management indifference when major repairs failed or damage occurred; parking security and theft remain an open wound for some residents.

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Broadstone Frontera Ridge
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Broadstone Frontera Ridge

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Most residents report moving in smoothly thanks to engaged staff and enjoy the location near shops and restaurants. The pool and pet areas draw people in, but cleaning and upkeep of common spaces fall short. Some tenants say the amenities look good until they need to actually use them during peak times. A strong leasing team (Salma, Luke, Jessica, Jayce) works hard to welcome residents and solve problems. The complex markets itself on modern amenities and pet services, yet ongoing complaints about pool downtime, dog waste in hallways, and unreliable maintenance suggest a gap between what's promised and what's delivered day-to-day.

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Westwind Apartments
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Most residents describe a calm, well-maintained community where work orders and maintenance requests receive quick attention from Carlos and Nina. Rent is affordable for the Round Rock area, grounds are kept clean with regular trash pickup and pest control, and neighbors tend to be quiet. A handful of older complaints center on delayed AC repair in summer heat, a manager who did not respond to refund inquiries, and unannounced porch renovation that disrupted a unit.

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Last updated 2026-07-17