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Lenox Grand

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 81 Google reviews · How we rank ›

3.8(81) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Lenox Grand
Service
Luxury Apartments
Reviews
81

The honest read

Lenox Grand splits sharply: residents praise attentive leasing staff (particularly Xavier, Dusty, Kyli, and Jessica), attractive amenities, and spacious apartments, but multiple recent tenants report security deposits not refunded 4-5 months after move-out despite lease terms promising 30 days. Security concerns include a gate left open for months and an attempted vehicle theft. Management appears split between new staff earning strong marks and unresolved deposit disputes under prior leadership.

Praised for
  • responsive management and attentive leasing staff
  • attractive amenities (pools, pickleball, dog park, trails)
  • spacious, clean apartments and parking
  • convenient location near highway and shopping
Watch-outs
  • security deposit refunds delayed months beyond lease terms
  • poor security (gate left open for months, attempted vehicle theft)
  • unresponsive to emails and phone calls on refund issues
  • pest problems and hallway cleanliness concerns
responsive-managementfriendly-staffgreat-amenitiessafe-secureslow-maintenanceunresponsive-maintenance
Best for: Professionals seeking upscale amenities and active leasing support in North Austin.
Think twice if: Security deposit returns have been delayed 4-5 months beyond lease terms; gate security and pest issues reported.

What this place gets right

  • Attentive leasing team (Xavier, Dusty, Kyli, Jessica praised by name)
  • Resort-style pools, dog park, pickleball court, walking trails
  • Spacious floor plans and ample parking
  • Near Highway 183, shopping, and The Domain

Worth knowing

  • Xavier, Dusty, Kyli, and Jessica named as responsive leasing staff
  • Main access gate left open for over five months (reported June 2026)
  • Attempted vehicle theft in visitor parking lot with attempted theft report filed
  • Deposit refunds delayed to 4-5 months (lease terms specify 30 days)
  • New management team noted by recent reviewers as making improvement effort
  • Super Bowl event organized by new manager Dusty
  • No surveillance cameras in complex (per resident complaint)

Reviews by category

Luxury Apartments
Spacious, clean units with strong finishings praised; leasing experience excellent under new staff, but security deposit disputes unresolved.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How we scored this

How We Score
Star rating 23
Review volume 83
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
54
4
3
3
1
2
3
1
20

Quick answers

What are the current rental rates?
Their website lists 1-bed units at $1,299–$1,499/month, 2-bed at $1,959/month, 3-bed at $2,474/month, and 2-bed townhomes at $2,649/month.
What amenities does Lenox Grand offer?
Resort-style pools, fitness center, dog park and spa, pickleball courts, walking trails, and a clubhouse.
How long does security deposit return take?
The lease specifies 30 days, but multiple recent reviews report deposits held 4-5 months after move-out without resolution.

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Last updated 2026-07-17