Austin Apartment Reviews Guide
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Parkside Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 84 Google reviews · How we rank ›

2.5(84) 49 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Parkside Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
84

The honest read

Parkside sits far below the luxury-apartments category average (2.5 vs. 4.02 rating). Nearly nine in ten reviews are one or two stars, dominated by accounts of roaches and cockroaches, persistent loud music and noisy neighbors, unresponsiveness from office staff, and repeated disputes over security deposits and billing. Multiple tenants report crime, including shootings, and describe management as hostile or absent.

Maintenance staff occasionally earn praise for punctuality and politeness, but their fixes often do not stick; repeated service calls on the same issue are common. One recent tenant notes management's caring attitude. The bark park, pool, and fitness center are listed but reviewers rarely mention positive experiences with them, and the dog park is described as unsafe and dirty.

Praised for
  • responsive maintenance staff
  • on-site amenities
Watch-outs
  • unresponsive management
  • pest infestation and poor cleanliness
  • safety concerns and crime
  • rent hikes and billing disputes
  • non-refund of security deposits
  • poor maintenance follow-through
  • inadequate hot water
  • paper-thin walls and noise
  • parking chaos
pest-problemsnoisy-neighborspoor-soundproofingparking-issuesoverpricedslow-maintenance
Think twice if: Anyone prioritizing cleanliness, safety, security-deposit refunds, and responsive management should look elsewhere.

What this place gets right

  • punctual maintenance staff
  • on-site fitness and dog amenities

Worth knowing

  • Multiple reports of cockroach infestation in units and common areas; one reviewer noted maggots under carpet on move-in
  • Maintenance calls on same issue often repeated without fix; bait left ineffective for months
  • Single hot water heater serving entire complex reported causing low pressure and inconsistent supply, unresolved over 12 years
  • Management company turnovers; at least 3-4 different management firms in 4 years per one tenant
  • Building 10 identified in reviews as heavily infested and poorly maintained
  • One reviewer cited APD police record 2025-3590731 for violent crime
  • Paper-thin walls; one tenant reported hearing neighbor fire a gun

Reviews by category

Luxury Apartments
Reviewers report move-in units with soft floors, paint, scratches, poor door seals, patio doors with adhesive tape, and persistent bug problems-not consistent with luxury standards
Affordable & Section 8 Housing
Low listed rents attract tenants, but unexpected charges, rent hikes, and security-deposit disputes erode the value proposition
Pet-Friendly Apartments
Bark park exists but is described as unsafe and filthy; no strong evidence of pet-friendly practices beyond the amenity itself

How it stacks up

  • Rated 2.5 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 84
Review recency 100
Review sentiment 22
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
7
3
5
2
2
1
46

Quick answers

What is the rent for a 1-bedroom apartment?
Their website lists starting rents from $920 to $995 per month for 1-bedroom units, depending on square footage and floor plan.
Does Parkside have a dog park?
Yes, the website lists a Bark Park as an amenity, but one recent resident review describes it as unsafe and filthy.
What should I expect if I need maintenance?
Maintenance staff are reported as punctual and polite, but fixes on the same issue often require multiple calls and may not resolve problems-particularly pest control and heating issues.

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Management and maintenance staff stand out for responsiveness and genuine care, with residents crediting Mary and Shon for smooth experiences over years. The property is quiet, clean, and well-maintained grounds with convenient access to parks and local food options. However, communication gaps during service disruptions, aging bathroom finishes, and inconsistent tenant screening have frustrated some residents seeking certainty around reliability and upkeep standards.

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Strong individual staff like Dawson and David earn five-star praise for leasing help and follow-up, yet the same complex earns one-star reviews for management's indifference to serious problems. Residents report pest infestations, chronic noise disturbances, dirty breezeways, and brushed-off complaints despite photo and video evidence. Management assigns blame to residents instead of addressing root issues. Those who praise the property cite the pool, events, and select employees; those who complain cite a gap between marketing photos and ground-truth conditions, plus a management structure that appears fragmented between helpful front-line staff and unresponsive office decision-makers. Management inconsistency and a troubling pattern of noise complaints being triaged to resident relocation rather than enforcement stand out. Resident feedback suggests the complex has deteriorated over time, with some long-term tenants noting it was better-maintained two years ago. Towing policy conflicts add friction with a contractor that benefits from aggressive enforcement.

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Last updated 2026-07-17