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Provident Crossings Retirement Resort

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 31 Google reviews · How we rank ›

4.4(31) 70 composite score See reviews on Google ✓ Google-verified
Senior Living Apartments
Provident Crossings Retirement Resort
Service
Senior Living Apartments
Reviews
31

The honest read

Most recent visitors describe a welcoming community where residents enjoy good food, varied activities like games and outings, and genuinely caring staff. Staff members Jen Moss, Kim, Rex, managers Jay and Joie, activities director Holly, and driver Pete are named as standouts. The facility features dining, fitness, arts, and entertainment amenities; residents consistently cite three meals daily, utilities, housekeeping, and transportation as major draws.

Praised for
  • caring, attentive staff and management
  • abundant activities and social opportunities
  • quality meals and dining experience
  • clean, well-maintained facility
  • sense of community and family
Watch-outs
  • food quality and kitchen concerns (older reviews)
  • high employee turnover (older reviews)
  • meal wait times and supply issues (older reviews)
friendly-staffresponsive-managementwell-maintainedclean-common-areasgreat-amenitiesquiet-community
Best for: Active seniors seeking community, dining, activities, and care without driving or household maintenance.
Think twice if: Historical complaints about food quality and staffing merit direct inquiry before enrollment.

What this place gets right

  • all-inclusive meals and utilities (except cell phone)
  • extensive activity and entertainment schedule
  • on-site services (dining, housekeeping, transportation, concierge)
  • resident-focused management

Worth knowing

  • Staff members named: Jen Moss, Kim, Rex, managers Jay and Joie, activities director Holly, driver Pete
  • Services include 3 daily hot meals, snacks 24/7, weekly housekeeping, free transportation to shopping and medical appointments, 150-seat theater
  • Amenities: fitness center, library, billiards, arts room, salad bar, guest suite
  • Older reviews (5-6 years ago) raised concerns about food quality, kitchen staffing, and meal wait times

Reviews by category

Senior Living Apartments
Recent reviews praise meals, activities, staff care, and community feel; older reviews complained about kitchen management and wait times.

How it stacks up

  • Rated 4.4 against a 4.1 average across the 96 senior living apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

How we scored this

How We Score
Star rating 47
Review volume 65
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
24
4
2
3
0
2
3
1
2

Quick answers

What meals and snacks are included?
Three hot meals daily prepared by a professional chef, plus 24-hour available snacks. Residents mention a daily salad bar and varied entrée options.
What transportation is available?
Free weekly transportation to shopping trips and medical appointments; on-site concierge and valet parking available.
What activities do residents do?
Games (mahjongg, bingo, Wii bowling, horseshoes), entertainment (live bands, theater), fitness classes, outings to museums and local events, and hobbies like choir.
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Last updated 2026-07-17