Austin Apartment Reviews Guide
Menu
Request a quote Call

Residences of Siena South

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 46 Google reviews · How we rank ›

4.0(46) 62 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Residences of Siena South
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
46

The honest read

Staff warmth and maintenance speed earn consistent five-star praise from long-term residents and apartment locators, with Amanda and the team noted for going above and beyond. However, a stark 24% one/two-star segment reports unanswered phones, closed office hours during business time, weeks-long application delays, and management that dismisses safety concerns about disruptive neighbors rather than intervening.

Pets are welcomed with a $450 non-refundable fee plus $25 monthly, and the pool and clubhouse are real draws. An apartment locator observed staffing gaps created earlier friction but noted recent hiring has improved turnaround and pool maintenance. The split suggests consistency issues: stellar service when the right person answers, silent treatment when they do not.

Praised for
  • friendly, professional staff (especially Mike, Clarissa, Amanda)
  • quick maintenance response
  • clean common areas and grounds
  • attractive amenities (pool, clubhouse)
  • responsive management
Watch-outs
  • poor phone responsiveness and office availability
  • unauthorized unit entry
  • slow application approval process
  • unresponsive to safety concerns
  • high move-out fees and charges
responsive-managementpoor-communicationwell-maintainedfriendly-staffslow-maintenanceclean-common-areasgreat-amenities
Best for: Long-term residents who value attentive staff and quick maintenance, less so for applicants needing responsive communication.
Think twice if: Poor phone availability, office closures during listed hours, and slow application processing are common complaints; skip if applying now matters.

What this place gets right

  • Quick maintenance response and follow-through
  • Friendly, named leasing staff (Mike, Clarissa, Amanda)
  • Well-maintained grounds and clean common areas
  • Pool and clubhouse amenities

Worth knowing

  • Named staff praised: Mike (leasing and tours), Clarissa (leasing), Amanda (management), Michael Loiselle (customer experience)
  • Maintenance responds promptly to work orders once moved in
  • Pet fee: $450 non-refundable plus $25/month per pet
  • Pool maintenance improved after recent full staffing
  • Office staff noted for closing during business hours and not answering phones

Reviews by category

Pet-Friendly Apartments
Pet fees clear; one visitor's dog was disturbed by staff member looking through back door, raising concerns about pet-friendly culture.
Luxury Apartments
Praised for resort-like vibe, beautiful grounds, pool, and clubhouse; criticized for slow application approval and move-out fee surprises.

How it stacks up

  • Rated 4 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
0
3
0
2
0
1
11

Quick answers

How quickly does maintenance respond to work orders?
Residents report work orders are handled quickly and taken care of right away once you are moved in.
What are the pet fees?
Non-refundable pet fee is $450, plus $25 per month per pet. Pet-friendly apartments are available.
What amenities does the complex have?
Pool, clubhouse, pool table, private workspaces, and home office spaces are available to residents.
Request a quote

Similar apartment complexes nearby

The Sommery
71

The Sommery

4.0(143)✓ Google-verified

Over a year of residency, occupants and touring prospects consistently praise the design, cleanliness, and staff professionalism. Bryant, Patrick, Samantha, Rashad, and others resolve maintenance quickly and greet residents warmly. Two residents flagged weak background checks and disruptive pool activity; one noted trash in hallways. The divide between five-star tours and occasional complaints about common space upkeep suggests execution varies across departments.

Luxury ApartmentsStudent HousingSenior Living Apartments
View profile
Oasis at Round Rock
65

Oasis at Round Rock

4.3(15)✓ Google-verified

Spacious townhomes with modern kitchens and private yards draw families and professionals, and leasing staff (Faith, Christian, Maydy Mora) earn consistent praise for patience and knowledge. Construction delays plague move-in: promised amenities remain unbuilt months later, turf yards are only partially installed, and residents report feeling misled during tours about completion timelines.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Park at Siena
28 low data

Park at Siena

No rating yet✓ Google-verified

Review evidence is limited; Park at Siena lists luxury apartments, pet-friendly units, work spaces, and EV charging on their Round Rock location.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17