
Residences of Siena South
Staff warmth and maintenance speed earn consistent five-star praise from long-term residents and apartment locators, with Amanda and the team noted for going above and beyond. However, a stark 24% one/two-star segment reports unanswered phones, closed office hours during business time, weeks-long application delays, and management that dismisses safety concerns about disruptive neighbors rather than intervening. Pets are welcomed with a $450 non-refundable fee plus $25 monthly, and the pool and clubhouse are real draws. An apartment locator observed staffing gaps created earlier friction but noted recent hiring has improved turnaround and pool maintenance. The split suggests consistency issues: stellar service when the right person answers, silent treatment when they do not.

