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Severino Townhomes at The Reserve at Penley Park

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 9 Google reviews · How we rank ›

4.6(9) 59 low data composite score See reviews on Google ✓ Google-verified
Townhome & Garden-Style CommunitiesLuxury Apartments
Severino Townhomes at The Reserve at Penley Park
Services
Townhome & Garden-Style Communities, Luxury Apartments
Reviews
9

The honest read

Eight of nine reviewers praise spacious townhomes and attentive staff, particularly Renzo and Frank. One tenant reported aggressive deposit withholding, unaddressed pre-existing damage, and a missed final walk-through, creating sharp tension in the feedback.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive staff (Renzo, Frank, Christina)
  • spacious, well-maintained units
  • quiet, walkable neighborhood
  • personalized service
Watch-outs
  • deposit disputes and deductions
  • inconsistent condition at move-in
  • staff accountability gaps
well-maintainedfriendly-staffquiet-communityresponsive-management
Best for: Tenants seeking spacious townhomes in a quiet area with responsive management.
Think twice if: Confirm move-in condition and deposit terms in writing before signing; one tenant reported disputed deductions and unaddressed pre-existing damage.

What this place gets right

  • spacious, well-designed floor plans
  • attentive management (Renzo, Frank, Christina named)
  • quiet, pet-friendly neighborhood

Worth knowing

  • Named staff: Renzo, Frank, and Christina Chammas
  • Energy Star Certified units claimed by website
  • Virtual tours available
  • Complaint: $350 refrigerator deduction for pre-existing damage; $2,000 deposit withheld for two months, returned only $200

Reviews by category

Townhome & Garden-Style Communities
Praised as spacious with excellent floor plan design; one report of poor pre-move-in condition (worn carpet, missing shelf).
Luxury Apartments
Described as well-maintained and built to high standards; deposit handling complaint raises concerns about transparency.

How it stacks up

  • Rated 4.6 against a 4.05 average across the 111 townhome & garden-style communities businesses listed here.
  • Has more Google reviews than 3% of the businesses in this directory.

How we scored this

How We Score
Star rating 43
Review volume 43
Review recency 95
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
1

Quick answers

Can I take a virtual tour before applying?
Yes, the website lists gallery tours and virtual tour options.
Are the units pet-friendly?
Yes, at least one reviewer mentions walking their pet in the community as a strength.
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Last updated 2026-07-17