Austin Apartment Reviews Guide
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Silver Springs Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 184 Google reviews · How we rank ›

2.9(184) 59 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 Housing
Silver Springs Apartments
Services
Student Housing, Affordable & Section 8 Housing
Reviews
184

The honest read

Recent arrivals and a new management team praise responsive staff and visible improvements to grounds and maintenance. Longer-term residents report serious problems: pest infestations, car break-ins, unaddressed security concerns, and frustration with the leasing office. Some applicants describe lost documents, unclear deposit charges, and treatment they felt was discriminatory. The shift toward better service is real but incomplete and does not yet resolve underlying maintenance and security gaps.

Jessica Guerra and Melissa are named for leasing office helpfulness. Four-bedroom options available. The property sits in Tech Ridge. Costs and lease terms remain undisclosed in available reviews.

Praised for
  • responsive new management
  • friendly and helpful staff
  • improved maintenance
  • renovated amenities
  • welcoming community
Watch-outs
  • pest infestation (cockroaches, rats)
  • security issues (car break-ins, theft)
  • unresponsive to resident concerns
  • deposit and application process problems
  • discriminatory treatment reported
  • inconsistent staff professionalism
responsive-managementwell-maintainedfriendly-staffpest-problemspackage-theftunresponsive-maintenancerenovated-unitsslow-maintenance
Best for: relocating professionals and students attracted by recent management improvements and friendly staff.
Think twice if: You value prompt security response and pest control. Ongoing resident complaints about car break-ins and cockroaches suggest these remain unresolved.

What this place gets right

  • newly responsive management team
  • friendly leasing and maintenance staff
  • renovated units and upgraded amenities
  • four-bedroom floor plans available

Worth knowing

  • Jessica Guerra and Melissa praised for leasing office assistance
  • New management team credited with visible property improvements
  • Maintenance response times improved under current leadership
  • Four-bedroom apartments available
  • Car window break-ins and theft documented in resident complaints
  • Cockroach and rat infestations reported

Reviews by category

Student Housing
New management and staff earn praise from recent arrivals; long-term affordability and resident retention suffer from unaddressed pest, security, and office process failures.
Affordable & Section 8 Housing
Deposit disputes, application processing errors, and alleged discriminatory treatment reported; management responsiveness appears improved but underlying affordability and trust issues remain.

How it stacks up

  • Rated 2.9 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
68
4
16
3
6
2
12
1
82

Quick answers

What floor plans are available?
One-, two-, three-, and four-bedroom apartments.
What amenities are included?
Swimming pool, fitness center, basketball court, playground, picnic area with barbecue, on-site laundry, and 24-hour maintenance.

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Oxford at Tech Ridge

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Residents who stay long-term report strong value and attentive staff, especially leasing (Perla, Abel) and maintenance crews. Tech Ridge location near Domain, HEB, Walmart, and schools appeals to families. Amenities are well-used: pool stays clean, dog park functions, gym and basketball court draw praise. However, recent complaints signal cracks: maintenance work orders sometimes go unfixed for weeks or marked resolved without service, gym equipment broken and sanitizer not supplied despite signage, roaches on ground floor. Move-out billing disputes and staff rudeness in some interactions mar otherwise positive tenure. Safety concerns emerged mid-2026 (gate left open 24/7, no parking lot cameras).

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The Upland
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Staff consistency shines at this North Austin complex. Ashley Cardona, Ashley Mendoza, and Joann Rivera draw repeated praise for making application and move-in seamless, keeping residents updated, and staying available after lease signing. The grounds stay clean, the pool earns special mention, and everyday issues get quick fixes. One serious complaint alleges that an employee, Ashley Mendoza, harassed a local business after it declined a marketing request, then posted a false negative review on their behalf. Management response to this incident is not documented in available reviews. Most residents experience attentive service; that outlier suggests management attention to staff conduct standards may matter for your decision.

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Presidium Tech Ridge Apartments
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New residents praise the attractive grounds and welcoming move-in experience, but long-term tenants report a sharp drop in service quality. Bathroom lighting, EV chargers, and pool equipment stay broken for months despite repeated requests; staff promise same-day fixes that never arrive. Common areas deteriorate between cleanings, management avoids follow-through, and emergency calls go unanswered. Named staff Bailey, Mario, and Robinson earn individual praise for responsiveness and kindness when they show up. However, the pattern across reviews suggests a gap between leasing promises and resident reality once tenants sign the lease. The 1-star reviewers explicitly warn that positive reviews cluster early in tenancy, and one tenant reported retaliation after complaining. For student renters, the beauty of the complex masks operational dysfunction.

Student Housing

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Last updated 2026-07-17