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Spicewood Springs

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 101 Google reviews · How we rank ›

3.9(101) 70 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Spicewood Springs
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
101

The honest read

Most residents praise responsive staff (especially manager Lydia), maintenance that arrives within hours or a day, and competitive pricing for spacious, clean units in a quiet setting near HEB and the library. Common areas including pools, tennis court, and gym are well-kept; families appreciate the peaceful atmosphere and excellent zoned schools, though one reviewer flagged poor exit-lease service and another wished for a fenced dog area.

Praised for
  • responsive management and staff
  • fast maintenance response
  • clean, well-maintained grounds
  • good value for price
  • quiet, family-friendly community
Watch-outs
  • service quality at lease end
  • limited dog-friendly amenities
responsive-managementwell-maintainedquiet-communityfriendly-staffgood-valuesafe-secure
Best for: families seeking quiet apartments with good schools near shopping and quick maintenance response
Think twice if: lease-end service may not meet expectations; limited fenced areas for dogs off-leash

What this place gets right

  • management response within hours
  • clean, spacious units at competitive pricing
  • quiet, family-oriented setting
  • walking distance to HEB and library

Worth knowing

  • Manager Lydia named multiple times for welcoming approach and efficiency
  • Thomas in maintenance fixed refrigerator in under 20 minutes
  • Maintenance typically responds within one day, often same-day
  • Zoned to Caraway Elementary and Canyon Creek Middle School
  • Two to three pools, fitness center, tennis court, clubhouse with fireplace and serving bar
  • HEB within five-minute walk; library next door

Reviews by category

Luxury Apartments
Spacious units, clean and well-maintained, competitive pricing for the area praised by residents.
Pet-Friendly Apartments
Pets allowed but reviewers note lack of fenced off-leash dog areas.

How it stacks up

  • Rated 3.9 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 29% of the businesses in this directory.

How we scored this

How We Score
Star rating 28
Review volume 87
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
52
4
19
3
11
2
2
1
17

Quick answers

How quickly do maintenance requests get handled?
Reviewers report maintenance typically arrives within a day, often same-day, with some cases noted as under 20 minutes.
What schools are nearby?
The complex is zoned to Caraway Elementary and Canyon Creek Middle School, both described as excellent schools.
What amenities are available?
Two to three swimming pools, fitness center, tennis court, clubhouse with wood-burning fireplace and serving bar, and WiFi.
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Residents praise individual staff members like Kayla, Stormy, and Kristy for genuine effort to turn the community around, and several note the convenient location near schools and parks. However, a significant portion of recent reviews detail systemic failures: months without pest control despite tenant charges, summer-long pool closures, AC failures lasting five weeks, security deposit refusals, and work orders marked complete with no actual service. The shift to new management in late 2024 shows promise but has not yet resolved the backlog of deferred maintenance and billing issues that frustrated long-term residents. The property trades on student housing appeal with flexible payment and pet policies, yet chronic infrastructure problems (broken gates, poor HVAC maintenance) and fees for unavailable services undermine the value proposition. Those considering a move should weigh the improving staff against documented patterns of delayed repairs and service failures.

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Most residents report quick, attentive staff and maintenance that respond same-day. The complex feels quiet and clean, with good amenities and location near schools and shopping. However, some tenants have dealt with roach infestations that persisted despite pest control visits, and one resident experienced a truck theft with little management response on safety concerns.

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Last updated 2026-07-17