Austin Apartment Reviews Guide
Menu
Request a quote Call

Summerset Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 45 Google reviews · How we rank ›

3.7(45) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Summerset Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
45

The honest read

Summerset delivers consistent value for quiet, family-friendly living in Round Rock. The complex keeps grounds clean and handles most maintenance quickly, though some major repairs (AC, appliances) have dragged. Staff split opinions sharply: leasing team often praised by name, but office management has triggered serious complaints about rudeness and disputes.

Praised for
  • responsive maintenance and repairs
  • quiet community
  • well-maintained grounds and common areas
  • friendly leasing staff
  • affordable pricing
  • convenient location
Watch-outs
  • poor office staff conduct and professionalism
  • slow response to major repairs (AC)
  • pest issues (roaches, water bugs)
  • pool access and hours
responsive-managementwell-maintainedquiet-communityclean-common-areaspest-problemsfriendly-staff
Best for: Families and individuals seeking affordable, quiet living with easy access to shopping and highways.
Think twice if: Office management professionalism inconsistent; some tenants reported dismissive or rude behavior. Older complex history of pest issues and air conditioning problems.

What this place gets right

  • Quiet, well-maintained grounds
  • fast routine maintenance and repairs
  • named leasing staff (Karin, Meaghen, Susan, Wayne) praised regularly
  • affordable pricing for the area

Worth knowing

  • Maintenance staff Wayne known for rapid response (heater fixed in 15 minutes)
  • Leasing office staff (Karin, Meaghen, Susan) praised for friendliness in multiple reviews
  • Weekly landscaping service
  • Wednesday pest control
  • Recent roof replacement and exterior painting noted
  • AC failures took two months to resolve in at least one case
  • History of roaches and water bugs mentioned

Reviews by category

Pet-Friendly Apartments
Pet-friendly policy mentioned on website and directory listing; reviews do not specifically address pet accommodations.
Affordable & Section 8 Housing
Multiple reviewers cite affordable pricing and easy payment options as key draws.

How it stacks up

  • Rated 3.7 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

How we scored this

How We Score
Star rating 20
Review volume 72
Review recency 100
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
26
4
5
3
1
2
2
1
11

Quick answers

How fast do maintenance repairs happen?
Routine issues like heating are often fixed within hours (one review noted 15 minutes); however, major problems like AC failures have taken weeks to months to resolve.
What amenities are included?
Their website lists a swimming pool, courtesy patrol service, clothes care facility, and washer/dryer hookups in select units.
Is the complex pet-friendly?
Yes, their website lists pet-friendly as a service, though reviews do not provide specific pet policy details.
Request a quote

Similar apartment complexes nearby

Sunchase Apartments
54 low data

Sunchase Apartments

3.6(40)✓ Google-verifiedPublishes prices

Sunchase divides renters sharply: half love the affordable pricing, quick maintenance response, and friendly staff (Christa, Miranda, Berenice named), while the other half faced rude leasing staff, lengthy maintenance delays, filthy laundry facilities, deposit clawbacks, and phone lines that hang up mid-call. The property shows age but some units have been renovated.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
View profile
Tramor at Autumn Park
61

Tramor at Autumn Park

3.8(58)✓ Google-verifiedPublishes prices

Long-term residents praise affordable prices, safety, and pet policies, with standout staff like Miranda earning loyalty over years. Recent reviews flag air quality problems, maintenance gaps, and inconsistent communication, suggesting the complex has struggled to maintain service levels as staff have changed.

Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments
View profile
The Falls Round Rock
72

The Falls Round Rock

4.1(121)✓ Google-verifiedPublishes prices

Staff and maintenance earn consistent praise for speed and friendliness, with residents naming David, Antonia, Kristine, and Yuly Carmona as standouts. A handful of tenants experienced delayed AC repairs and billing mix-ups, though the property itself draws praise for cleanliness and upkeep.

Luxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17