Austin Apartment Reviews Guide
Menu
Request a quote Call

Ten Oaks

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 266 Google reviews · How we rank ›

4.2(266) 71 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
Ten Oaks
Services
Student Housing, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
266

The honest read

Ten Oaks draws strong praise for its staff warmth and clean, modern appearance, with residents specifically commending leasing agent Emile and property manager Kimberly. However, recurring complaints about slow repairs, pest issues, parking enforcement inconsistency, and management turnover significantly cloud the experience for dissatisfied residents, with some reporting year-long ceiling leaks and broken amenities.

Praised for
  • friendly and responsive front-desk staff
  • welcoming community feel
  • well-maintained grounds and modern units
  • attentive maintenance crew
Watch-outs
  • slow repairs and unresolved maintenance issues
  • inconsistent property management and staff turnover
  • pest control problems
  • parking and gate malfunctions
  • deposit disputes and unexpected charges
responsive-managementwell-maintainedfriendly-staffslow-maintenancepest-problemsparking-issues
Best for: Residents prioritizing friendly leasing staff and a welcoming community atmosphere.
Think twice if: You need urgent or complex repairs; maintenance delays and staff turnover have frustrated some long-term residents.

What this place gets right

  • named staff members (Emile, Kimberly) known for responsiveness
  • modern units with granite counters and updated appliances
  • resort-style amenities including pool and dog park

Worth knowing

  • Emile Rodriguez and Kimberly named as standout staff members
  • Maintenance crew praised for responsiveness in some reviews
  • Year-long ceiling leak reported unresolved in one case
  • Kitchen faucet leak took 2 weeks to fully repair
  • Gym amenities locked for months without clear resolution
  • Parking sticker process caused car towing on move-in night for one resident
  • Roach baits used but pest control remains problematic
  • Deposit disputes reported with unexpected carpet cleaning charges

Reviews by category

Student Housing
Leasing process straightforward and staff welcoming; application handled smoothly for at least some residents.
Affordable & Section 8 Housing
Fair prices noted in one review; parking fees ($245 tow), deposit deductions ($183 carpet cleaning), and gym charges ($45 uber to retrieve towed car) add unexpected costs.
Pet-Friendly Apartments
Dog park available; however, uncontrolled animals relieving themselves on balconies reported as ongoing issue despite dog park existence.

How it stacks up

  • Rated 4.2 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
179
4
30
3
13
2
8
1
36

Quick answers

How long does the application and move-in process usually take?
Reviewers report the application process as straightforward and welcoming. One resident noted a smooth transition after application and another called it easy, though leasing agent responsiveness varies.
What amenities are included?
Their website lists a resort-style swimming pool, dog park, and outdoor fireplace. However, reviewers report the gym was chained off for extended periods and remains unavailable.
What should I know about maintenance response times?
Experiences vary widely. Some residents praise the maintenance crew for listening and fixing problems promptly; others report year-long delays on ceiling leaks and kitchen issues taking weeks to fully resolve.
Request a quote

Similar apartment complexes nearby

Marquis Parkside
76

Marquis Parkside

4.2(530)✓ Google-verified

Marquis Parkside attracts residents seeking move-in-ready apartments with responsive maintenance and a genuinely engaged management team. Strong communication, quick service requests, and well-kept grounds make it a comfortable choice for those prioritizing ease and community atmosphere, though rent sits above current market rates and gate issues persist. New visitors report excellent tour experiences and discover lower prices than nearby competitors, yet some applicants encounter dismissive leasing staff or feel the aging interiors don't justify the cost. Long-term residents credit the shift to newer management with improved standards and frequent community involvement, offsetting minor logistical quirks.

Affordable & Section 8 HousingStudent Housing
View profile
Bridge at Tech Ridge Apartments
69

Bridge at Tech Ridge Apartments

4.1(275)✓ Google-verifiedPublishes prices

Half the residents report quick maintenance and welcoming staff who answer questions and process work orders promptly. The other half describe neglected noise complaints, maintenance jobs that need repeat calls, missing keys and mailbox access at move-in, and a vendor security breach that management did not fully own. Leasing staff names like Josi, Joyce, Natalia, and Guillemor appear in praise; some move-ins were impeccable, others arrived with odors and disabled appliances. The community feels divided between those who trust it and those preparing to leave. Location in Tech Ridge works for commuters to Round Rock and downtown; a retiree of eight years found peace here, while newer residents struggle with neighbor noise and property response speed. The resort pool and dog park draw tenants, but some say the property needs visible updates. One application was lost when a single leasing agent went unavailable; another tenant waited three days for a response. Maintenance staff like Guillemor and Diego earned specific praise for politeness and follow-through.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
View profile
Bridge at Center Ridge Apartments
71

Bridge at Center Ridge Apartments

4.2(294)✓ Google-verifiedPublishes prices

New residents often praise leasing staff like Britany and Josi for smooth move-ins and note quiet grounds with active maintenance. However, a significant minority report severe cockroach infestations lasting months with dismissive management responses, lost packages, and rude staff-creating a stark divide between the pre-move experience and post-move conditions. Recurring issues include unresolved pest infestations leading to health problems, ignored noise complaints despite patrol services, slow responses to maintenance requests, and management pressure to pay for unit transfers rather than offer compensation. Leasing staff earn consistent praise, but operations and enforcement appear inconsistent.

Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17