Strong leasing teams and spotless units draw praise, but long-term residents report management unresponsiveness, steep renewal price hikes, and declining community upkeep since ownership changed hands. Staff like Nick, Isabel, and JP earn repeated mention for smooth move-ins, yet complaints center on difficulty reaching management, questionable charges, and deteriorating amenities including broken security gates and persistent trash issues.
Maintenance responds quickly to small repairs and the location near schools and shops is a consistent draw. However, thin soundproofing drives high utilities, and renewal costs jump $300-400 above initial rates. Those considering a lease beyond one year face the trade-off: attractive amenities and good frontline service against management that struggles with communication and long-term resident satisfaction.
Reviewers praise individual design consultants (Caitlin, Elly) for guiding them through home selections efficiently. One concern: the studio's design options lag behind other Toll Brothers locations and do not reflect current market trends.
Ten years of residency and countless short-term visitors speak to stability here: staff respond to requests in minutes, maintenance tackles problems from weekend HVAC failures to grab bars for post-surgery safety, and grounds stay visibly clean. Leasing team members Alara, Heather, Therese, and others are named repeatedly for genuine helpfulness, not scripted politeness. One renter disputes a refund from a 2024 move; most others credit the community for feeling like home. The fitness center draws workout enthusiasts who wish for more equipment (lat machines, curl bars, Smith machine); the pool, dog park, and car wash station get regular use. Technical staff (Johnny, Dimitri, Jason) earn specific praise for professionalism during emergencies. Apartments range $1,111 to $4,723, and the Cedar Park location near HEB, Home Depot, and Walmart appeals to families and visitors from out of state.
Most recent reviews praise the leasing team, especially Maddy and Troi, for their warmth and knowledge. Amenities and grounds are consistently called beautiful and well-kept. However, a detailed one-star review documents serious deterioration since October management changes, citing inadequate lighting, delayed repairs, closed maintenance tickets without explanation, and a manager who discourages in-person communication. Early positive reviews mention good maintenance; later complaints suggest this has worsened.
Last updated 2026-07-17