Austin Apartment Reviews Guide
Menu
Request a quote Call

Bexley at Silverado

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 144 Google reviews · How we rank ›

4.0(144) 66 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Bexley at Silverado
Services
Student Housing, Luxury Apartments, Affordable & Section 8 Housing
Reviews
144

The honest read

Most recent reviews praise the leasing team, especially Maddy and Troi, for their warmth and knowledge. Amenities and grounds are consistently called beautiful and well-kept. However, a detailed one-star review documents serious deterioration since October management changes, citing inadequate lighting, delayed repairs, closed maintenance tickets without explanation, and a manager who discourages in-person communication. Early positive reviews mention good maintenance; later complaints suggest this has worsened.

Praised for
  • friendly and knowledgeable staff
  • well-maintained property and grounds
  • professional leasing consultants
  • strong maintenance response (early reviews)
  • amenities and floor plans
Watch-outs
  • poor maintenance communication and transparency
  • safety concerns and poor lighting
  • unresponsive maintenance tickets
  • management change deteriorated experience
  • unclear lease termination terms
  • difficult and discouraging communication style
responsive-managementwell-maintainedfriendly-staffunresponsive-maintenanceslow-maintenancepoor-communication
Best for: Prospective renters prioritizing friendly leasing service and amenities over immediate maintenance response.
Think twice if: Current residents report safety and maintenance issues, poor communication since October management change, and unclear lease termination policies. Document all interactions.

What this place gets right

  • Leasing team praised by name (Maddy, Troi)
  • Well-maintained grounds and property
  • Variety of amenities (pool, fitness, car care)
  • Strong early community feel

Worth knowing

  • Maddy and Troi named as leasing consultants in multiple five-star reviews
  • Victoria Jarvis named as property manager in one-star complaint
  • Management change occurred October of prior year
  • Resort-style pool with beach entry, cardio and strength fitness center, business center, coffee bar, car care center, 4-station grilling area listed on website
  • Maintenance response was timely in earlier reviews; later complaints cite closed tickets without explanation

Reviews by category

Student Housing
Leasing staff praised for easing moving process and touring properties; maintenance and communication issues documented by residents.
Pet-Friendly Apartments
One review specifically mentions huge pet park; property called beautiful and gated.

How it stacks up

  • Rated 4 against a 3.97 average across the 209 student housing businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

How We Score
Star rating 33
Review volume 94
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
95
4
10
3
6
2
3
1
30

Quick answers

What amenities does Bexley at Silverado offer?
Their website lists a resort-style pool with beach entry, cardio and strength fitness center, business center with computers and wireless printing, coffee bar, car care center, and 4-station grilling area. Select units have fenced-in yards.
Who handles leasing tours and consultations?
Multiple reviews name Maddy and Troi as leasing consultants who conduct tours and handle the leasing process; both are consistently praised for knowledge and friendly service.
What issues have residents reported?
Recent reviews cite poor lighting in some areas, delayed repairs, maintenance tickets closed without explanation, and difficult communication with management since an October management change. Earlier reviews reported timely maintenance.
Request a quote

Similar apartment complexes nearby

MAA Cedar Park
82

MAA Cedar Park

4.5(250)✓ Google-verifiedPublishes prices

Ten years of residency and countless short-term visitors speak to stability here: staff respond to requests in minutes, maintenance tackles problems from weekend HVAC failures to grab bars for post-surgery safety, and grounds stay visibly clean. Leasing team members Alara, Heather, Therese, and others are named repeatedly for genuine helpfulness, not scripted politeness. One renter disputes a refund from a 2024 move; most others credit the community for feeling like home. The fitness center draws workout enthusiasts who wish for more equipment (lat machines, curl bars, Smith machine); the pool, dog park, and car wash station get regular use. Technical staff (Johnny, Dimitri, Jason) earn specific praise for professionalism during emergencies. Apartments range $1,111 to $4,723, and the Cedar Park location near HEB, Home Depot, and Walmart appeals to families and visitors from out of state.

Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
View profile
Latitude at Presidio
70

Latitude at Presidio

4.2(329)✓ Google-verifiedPublishes prices

Latitude at Presidio wins consistent praise for leasing staff (Angela, Viri, AJ) and its initial presentation: spacious layouts, views, and amenities attract many residents. However, experience degrades after move-in. Persistent complaints center on thin walls that transmit neighbor noise and aggressive dogs going unaddressed; maintenance backlogs lasting months (internet issues, smoke detectors, appliances); move-out charges disputed; and grounds upkeep slipping between management changes, with overflowing waste bins and broken pool equipment. While some long-term residents defend the property's condition and management's speed on repairs, the weight of complaints suggests inconsistent follow-through and communication gaps.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
View profile
The Allure Apartments
61

The Allure Apartments

3.8(199)✓ Google-verifiedPublishes prices

Strong leasing teams and spotless units draw praise, but long-term residents report management unresponsiveness, steep renewal price hikes, and declining community upkeep since ownership changed hands. Staff like Nick, Isabel, and JP earn repeated mention for smooth move-ins, yet complaints center on difficulty reaching management, questionable charges, and deteriorating amenities including broken security gates and persistent trash issues. Maintenance responds quickly to small repairs and the location near schools and shops is a consistent draw. However, thin soundproofing drives high utilities, and renewal costs jump $300-400 above initial rates. Those considering a lease beyond one year face the trade-off: attractive amenities and good frontline service against management that struggles with communication and long-term resident satisfaction.

Townhome & Garden-Style CommunitiesLuxury ApartmentsStudent Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-17