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Latitude at Presidio

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 329 Google reviews · How we rank ›

4.2(329) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingPet-Friendly ApartmentsTownhome & Garden-Style Communities
Latitude at Presidio
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
329

The honest read

Latitude at Presidio wins consistent praise for leasing staff (Angela, Viri, AJ) and its initial presentation: spacious layouts, views, and amenities attract many residents. However, experience degrades after move-in. Persistent complaints center on thin walls that transmit neighbor noise and aggressive dogs going unaddressed; maintenance backlogs lasting months (internet issues, smoke detectors, appliances); move-out charges disputed; and grounds upkeep slipping between management changes, with overflowing waste bins and broken pool equipment. While some long-term residents defend the property's condition and management's speed on repairs, the weight of complaints suggests inconsistent follow-through and communication gaps.

Praised for
  • responsive leasing staff on tours
  • clean, well-maintained property (when staffed)
  • good amenities and views
Watch-outs
  • poor soundproofing, neighbor noise issues
  • slow and unresponsive maintenance, long wait times
  • inadequate move-out handling and deposit disputes
  • inconsistent management after staff changes
  • neglected amenities and grounds
friendly-staffwell-maintainednoisy-neighborsslow-maintenanceunresponsive-maintenancepoor-soundproofing
Best for: Families and professionals who prioritize smooth move-in and attractive amenities but can tolerate noise.
Think twice if: Noise-sensitive tenants, or those valuing rapid maintenance response and consistent management should look elsewhere.

What this place gets right

  • Leasing consultants praised by name for professionalism and ease of process
  • High-quality gym equipment and cleanliness (when maintained)
  • Views and spacious floor plans

Worth knowing

  • Leasing agents Angela, Viri, and manager AJ named in positive reviews for touring and move-in process
  • Multiple residents report months-long maintenance backlogs on internet connectivity, appliances, and safety issues
  • Move-out billing disputes: residents charged for cleaning and carpet wear after deposit disputes were not resolved in a timely manner
  • One tenant left behind internet equipment; property disposed of it without notice, leaving tenant liable to provider (Spectrum) for over $200
  • Neighbor noise and aggressive dog complaints unaddressed by management despite multiple reports and police visits
  • Management transitions (at least two changes in 5 years noted) coincided with decline in responsiveness and ground maintenance

Reviews by category

Pet-Friendly Apartments
Pet owners report dogs left outside barking constantly and failing to clean up waste; management does not enforce rules despite complaints.
Luxury Apartments
Praised on tours for views and finishes, but soundproofing and appliance quality fall short of luxury expectations.
Townhome & Garden-Style Communities
Spacious layouts and views attract residents; thin walls and neighbor disturbance are primary complaints.

How it stacks up

  • Rated 4.2 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
243
4
22
3
7
2
6
1
51

Quick answers

What are the pet fees at Latitude at Presidio?
Pet non-refundable fee is $350 per pet, plus $20 monthly pet rent per pet, according to their website.
How quickly does maintenance respond to requests?
Multiple reviews report wait times of 2–3 months or longer. One resident waited a month for an internet issue; another was told a malfunctioning bedroom smoke detector was not an emergency and would take two days.
Can I see the pool and amenities on a tour?
Yes; leasing consultants Angela, Viri, and AJ are named in reviews for conducting professional tours showing the pool, views, and A3 and other floor plans.
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Last updated 2026-07-17