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The Asher Austin

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 209 Google reviews · How we rank ›

4.3(209) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsPet-Friendly Apartments
The Asher Austin
Services
Affordable & Section 8 Housing, Luxury Apartments, Pet-Friendly Apartments
Reviews
209

The honest read

Staff like Jennifer deliver exceptional leasing experiences and residents praise the modern apartments, but operational failures undermine satisfaction. Noise complaints go unaddressed for months, move-in units arrive dirty, packages disappear from an unsecured mailroom, and management responds to concerns with excuses rather than action. Late fees apply without warning, and residents report non-renewal after raising problems.

The property attracts buyers with its finishes and amenities, yet fundamental issues-maintenance enforcement, package security, quiet hour policy, communication-remain chronic. Two one-star reviews span recent weeks, suggesting ongoing problems despite praise from those still in the touring phase.

Praised for
  • staff responsiveness (Jennifer, Eric, John, Selina named)
  • beautiful units and finishes
  • strong amenities (gym, pool, dog park, smart tech)
  • welcoming leasing experience
Watch-outs
  • unresolved noise complaints and lack of enforcement
  • dirty move-in condition
  • package theft and unsecured mailroom
  • aggressive late fees without advance notice
  • dismissive management responses
  • retaliatory non-renewal after complaints
responsive-managementpoor-communicationwell-maintainednoisy-neighborsgreat-amenitiesunresponsive-maintenanceslow-maintenancefriendly-staff
Best for: Renters seeking modern finishes and amenities who tour with Jennifer and plan short stays.
Think twice if: Noise issues go unresolved, mailroom security is poor, management discourages complaints with non-renewal threats.

What this place gets right

  • beautiful modern finishes and hotel-like aesthetic
  • comprehensive amenities (gym, pool, dog park, co-working)
  • staff (especially Jennifer in leasing) go above and beyond
  • smart home technology included

Worth knowing

  • Jennifer McClintock named repeatedly for leasing excellence
  • Eric also praised for leasing and problem-solving
  • Managers John and Selina named in complaints for dismissal of noise and accountability
  • Move-in unit arrived with bugs, cobwebs, broken fixtures, and previous tenant trash
  • Noise complaints unresolved for five months despite repeated reports
  • Pool music issue required BBB complaint to resolve
  • Mailroom open to public; Fetch delivery service leaves packages in hallway
  • Package theft by non-residents caught on camera but no police report filed

Reviews by category

Luxury Apartments
Beautiful, hotel-like finishes with smart home features praised by touring visitors; however, move-in condition reports include bugs, cobwebs, and previous tenant debris.
Pet-Friendly Apartments
Dog park and pet wash station offered; no specific resident complaints about pet policies noted.
Affordable & Section 8 Housing
Late fees ($200, $50) applied without advance notice; pregnant resident charged despite communication gaps.

How it stacks up

  • Rated 4.3 against a 3.92 average across the 197 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating breakdown

5
163
4
9
3
3
2
7
1
27

Quick answers

What happens if my rent is late?
Late rent incurs a $200 fee; failed payments result in a $50 fee. Residents report no advance notice or reminder before fees are applied.
Is package theft a problem?
Multiple residents report theft from the unsecured mailroom and Fetch delivery service. Management has footage of non-residents stealing packages but does not file police reports.
Are there pet amenities?
Yes. The property offers a dog park and pet wash station, plus $40 monthly pet rent and a $300 additional security deposit for 1-bedroom units.
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Last updated 2026-07-17