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The Michael at Presidio

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 336 Google reviews · How we rank ›

4.2(336) 72 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
The Michael at Presidio
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
336

The honest read

Strong community feel and staff responsiveness draw most residents, with quick maintenance turnaround and frequent social events. However, elevator breakdowns, mold in units at move-in, and pest issues undermine the luxury positioning. Soundproofing gaps and inconsistent pre-move-in cleaning are recurring pain points that contradict the premium pricing.

Named staff (AJ, Patricia, Hayley, Kate, David) consistently praised for warmth. Dog owners highlight the bark park and trails. Greystar management oversees the property. AC performance and valet trash are bright spots, but the combination of infrastructure failures and habitability concerns leaves some residents regretting their lease commitment.

Praised for
  • responsive maintenance staff
  • friendly leasing team who know residents by name
  • frequent community events and activities
  • quiet neighborhood with respectful neighbors
  • well-maintained grounds and walkways
  • excellent dog amenities including bark park
  • clean pool and fitness center
  • safe, peaceful feeling
Watch-outs
  • elevators constantly breaking down and dirty
  • pre-move-in units not cleaned or inspected
  • mold in appliances and cabinets
  • roach/cockroach problems
  • poor soundproofing and loud footsteps from upstairs
  • package theft
  • unresponsive leasing staff in conflict situations
responsive-managementgreat-amenitiesfriendly-staffquiet-communitywell-maintainedpest-problemsslow-maintenancepoor-soundproofingsafe-secure
Best for: Pet owners seeking a community-focused, quiet complex with responsive staff and dog amenities.
Think twice if: Elevator reliability and pre-move-in unit quality are inconsistent. Soundproofing is poor in some units. Pest problems reported.

What this place gets right

  • Friendly, personable leasing and maintenance staff
  • Frequent community activities and social events
  • Dog-friendly with dedicated bark park and walking trails
  • Quick maintenance response times
  • Safe, quiet neighborhood feel

Worth knowing

  • Technogym equipment in fitness center
  • Named staff: AJ, Patricia, Hayley, Kate, David consistently praised
  • Bark park with trails for dogs
  • Valet trash service
  • Same-day maintenance response reported multiple times
  • Wednesday group fitness activity
  • Greystar property management
  • EV-charging stations available

Reviews by category

Pet-Friendly Apartments
Residents love the bark park, trails, and spacious layouts for dogs. Staff treat pets as part of the community.
Luxury Apartments
Spacious layouts and nice appliances praised, but move-in condition, soundproofing, and pest issues contradict luxury claims.

How it stacks up

  • Rated 4.2 against a 3.98 average across the 280 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Score
Star rating 46
Review volume 100
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
237
4
32
3
14
2
11
1
42

Quick answers

Do dogs have dedicated space to play?
Yes, the complex has a bark park and walking trails throughout the property. Residents frequently mention safe outdoor areas for dogs.
How quickly does maintenance respond?
Multiple residents report same-day or within-the-day response to maintenance requests, particularly for appliance and plumbing issues.
Is there a fitness center?
Yes, the on-site fitness center includes Technogym equipment and a squat rack with free barbell. Wednesday group exercise classes are held.
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Last updated 2026-07-17