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The Creek Apartments

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 207 Google reviews · How we rank ›

3.8(207) 65 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly Apartments
The Creek Apartments
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
207

The honest read

Residents split sharply between those praising staff responsiveness and location and those reporting serious maintenance failures including prolonged AC outages and pest issues. Manager Charlotte and maintenance staff members Michael and Phillip earn consistent recognition for professionalism and quick responses, yet recent complaints suggest systemic repair delays that contradict those positive individual experiences.

Recent shift: Recent weeks show a dramatic negative shift with two scathing one-star reviews citing unresolved AC failures, pest infestations, and building code concerns, in stark contrast to the largely positive pattern through late 2024.

Praised for
  • responsive maintenance team
  • friendly and helpful staff
  • good location near trails
  • well-maintained common areas
Watch-outs
  • broken air conditioning, slow repairs
  • roach infestation and leaks
  • office hours limited or unclear
  • older complex with move-in issues
responsive-managementwell-maintainedunresponsive-maintenancefriendly-staffslow-maintenance
Best for: people who prioritize proximity to nature trails and value strong personal management attention
Think twice if: broken appliances like air conditioning take weeks to repair despite staff promises of quick response

What this place gets right

  • location near Brushy Creek trail and nature access
  • on-site management with named responsive staff
  • well-maintained amenities and common areas
  • quick maintenance responses when engaged

Worth knowing

  • Manager Charlotte recognized by multiple residents for move-in support and patience with questions
  • maintenance staff Michael and Phillip named for responsiveness and professionalism
  • pool described as well-maintained; dog park available
  • recent reports of month-long AC outages and roach infestations unresolved
  • some residents report office access challenges or unclear hours

Reviews by category

Pet-Friendly Apartments
dog park mentioned positively; one resident son praised staff friendliness
Affordable & Section 8 Housing
manager Charlotte noted helping tenant optimize cost through unit upgrade
Luxury Apartments
reviewers dispute luxury claim when roaches and broken AC are present

How it stacks up

  • Rated 3.8 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
132
4
9
3
7
2
2
1
57

Quick answers

What amenities are available?
The complex offers a dog park, pool with fireplace lounge, clubhouse movie theater, and business center. Their website also lists a breakfast and coffee concierge service.
How responsive is maintenance?
Multiple reviewers praise fast response times and efficient repairs from the maintenance team. However, recent reviews report month-long delays on air conditioning repairs, indicating inconsistent service.
Is the office usually open?
One reviewer reported the office opens briefly then closes, making access difficult. Hours are listed as available 7 days a week, but availability appears inconsistent in practice.
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Last updated 2026-07-17