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Rocking Horse Ranch

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 184 Google reviews · How we rank ›

3.7(184) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Rocking Horse Ranch
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
184

The honest read

Most residents praise the quiet, clean community and convenient location across from HEB Plus, with two pools and a gym. Staff like Angela and Isaac in the front office earn particular mention for professionalism and quick problem-solving.

However, a significant minority report serious gaps: after-hours emergencies (AC failures in 90-degree heat) go unanswered for hours; the maintenance manager José is described as rude and dismissive; and move-out charges are aggressively applied despite monthly rent. These service failures stand against the management's otherwise positive reputation.

Praised for
  • responsive management and attentive staff
  • clean, well-maintained grounds and units
  • good location near shops and HEB Plus
  • amenities (two pools, gym, parking)
  • quiet, safe, family-friendly community
Watch-outs
  • slow maintenance response, especially after-hours AC emergencies
  • rude or dismissive maintenance manager (José mentioned)
  • aggressive move-out charges and billing disputes
  • poor communication and unresponsiveness
responsive-managementwell-maintainedquiet-communitysafe-securefriendly-staffslow-maintenanceunresponsive-maintenance
Best for: Families and long-term residents seeking a quiet, amenity-rich community near shopping.
Think twice if: After-hours maintenance emergencies may go unanswered; move-out billing disputes are reported by some.

What this place gets right

  • Responsive front office staff (Angela, Isaac)
  • Two pools and fitness center
  • Convenient location across from HEB Plus
  • Well-maintained grounds and landscaping

Worth knowing

  • Angela and Isaac named as responsive front office staff
  • Julio praised for proactive water heater replacement during faucet repair
  • José identified as maintenance manager with reported rudeness and unresponsiveness
  • After-hours hotline reportedly unresponsive during AC failures
  • Move-out charges disputed as excessive and inappropriately applied

Reviews by category

Pet-Friendly Apartments
Pet policies clearly stated; one resident mentions pet area exists, but no review text directly praises or complains about pet accommodations.
Luxury Apartments
Residents praise comfortable, spacious, well-designed units and excellent maintenance (when staffed); landscaping and overall upkeep called beautiful and excellent.
Affordable & Section 8 Housing
One review mentions 'prices are good,' but no direct evidence links this to affordability or section-8 programs.

How it stacks up

  • Rated 3.7 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 16
Review volume 98
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
109
4
11
3
10
2
7
1
47

Quick answers

What are the pet fees at Rocking Horse Ranch?
Pet deposit is $300 per pet, non-refundable pet fee is $300 per pet, and monthly pet rent is $20 per pet (per their website).
What amenities does the complex offer?
Two swimming pools, a fitness center, covered parking, garage spaces, wheelchair accessibility, and a pet area.
What should I know about maintenance response times?
Daytime requests are typically handled quickly; several reviews praise Julio and others for responsive service. However, after-hours emergencies (AC failures, etc.) have reportedly gone unanswered for hours.
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Last updated 2026-07-17