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The Ranch Apartments on Parmer Lane

Updated 2026-07-17 · 2,441 reviewed · 401 listed · Scored from 167 Google reviews · How we rank ›

3.3(167) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Ranch Apartments on Parmer Lane
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
167

The honest read

Maintenance staff earn consistent praise for speed and professionalism, and families appreciate the amenities, schools, and quiet atmosphere. However, the leasing office draws sharp criticism for poor communication, rudeness, and inconsistent support. Recurring complaints include security failures (vehicle theft, break-ins), pest and mold issues, inadequate climate control in some units, and billing confusion. Experience varies sharply depending on which department residents interact with most.

Praised for
  • quick maintenance response
  • family-friendly amenities and location
  • spacious and quiet units
  • friendly and caring staff (named Veronica, Connie)
  • convenient access to shopping and schools
Watch-outs
  • security issues (car theft, break-ins, mail theft)
  • unresponsive and rude leasing office
  • pest and mold problems
  • poor pool maintenance
  • inadequate A/C and HVAC systems
  • billing disputes and data mishandling
responsive-managementpoor-communicationunresponsive-maintenancefriendly-staffgreat-amenitiespest-problemssafe-secureparking-issues
Best for: Families prioritizing quick maintenance response and on-site amenities over management responsiveness.
Think twice if: Security concerns (car theft, break-ins reported) and leasing office communication gaps may frustrate long-term residents.

What this place gets right

  • fast, efficient maintenance team
  • family-friendly community with good schools nearby
  • gym, pool, volleyball, and playground on-site
  • convenient location near shopping and workplaces

Worth knowing

  • Maintenance staff arrive within hours to fix requests
  • Named staff: Veronica (manager), Connie (leasing), Rebecca
  • A/C and HVAC issues in some units; gym closure during cold weather noted
  • Vehicle break-ins and mail theft reported by multiple residents
  • Pool disinfection and pest control failures described

Reviews by category

Luxury Apartments
Spacious, well-designed units and good amenities praised, but A/C inadequacy and security gaps undermine the luxury positioning.
Pet-Friendly Apartments
One review mentions zero bug issues; however, others report pets being mistreated by management and general pest problems.

How it stacks up

  • Rated 3.3 against a 4.02 average across the 284 luxury apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 97
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
66
4
28
3
17
2
8
1
48

Quick answers

How fast is maintenance service?
Maintenance arrives within hours to handle requests, according to multiple residents. One reviewer reported emergency faucet repair on the same day.
Is this good for families with young children?
Yes. Reviewers praise the playground, school bus service, quiet units, and family-friendly atmosphere. However, security issues and occasional noise from other residents are noted.
What amenities are included?
Gym, swimming pool, beach volleyball area, and children's playground. One resident noted the gym was closed during cold weather.
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Last updated 2026-07-17